WORLDLINE_REGISTRATION_DOCUMENT_2017

C

The Group’s business Description of the Group’s three Business Lines services [GRI 102-2]

C.1.3Mobility & e-Transactional Services

The Group’s Mobility & e-Transactional Services is leveraging Worldline core payment capabilities and regulatory expertise to capture in real-time high volume transactions, authenticate and secure, process business critical bi-directional transactions and archive (fraud management, regulation).

Hence Mobility & e-Transactional Services is targeting those markets that are impacted by the same structural changes than the payment market is facing: the move from paper to digital, the revolution in customer engagement created by Digital, the need for secured business critical transactions and to comply with regulation.

BRINGINGPAYMENT ANDREGULATIONEXPERTISE TONEWMARKETS

• From Paper toDigital

• Customer Engagement digital revolution • Secure business critical transactions

• Capture in real-time high volume transactions

• Authenticate and secure

• Comply with regulations

• Process business critical bi-directional transactions

3

• Archive (fraudmanagement, regulation)

Current focus

2

TargetMarkets Impactedby structuralfactors

1

Leveraging WLcorepayment capabilitiesand regulatoryexpertise

Paperless secured systems demand Government • Health

IoT andPayment Manufacturer • Insurance

Digital Ticketing Transport • Cities

Mobility & e-Transactional Services offers clients a breadth of solutions designed to accelerate and enhance new digital services and new business models that take advantage of the increasing digitization of the physical world. The emergence of new digital businesses has been fueled by an explosion of new types of consumer needs. More and more devices are becoming connected—from smartphones and tablets to cars, trucks, and buildings. New digital services are generating huge volumes of consumer data, which can be used to further enrich customers’ experiences. Moreover, consumers benefiting from these new digital services are becoming more mature, more active and are ever increasing in number. Meanwhile, companies and government entities are being forced to evolve in order to adapt to new technologies, new usages, new customer expectations, and new payment means, while having to optimize processes that are becoming more and more costly. Together, these businesses help differentiate the Group from numerous players in the market and demonstrate an ability to

help the Group’s partners with all aspects of their transactional

related businesses.

Mobility & e-Transactional Services generated revenue of € 350 million and an OMDA margin of 12.5% in 2017 (€ 43.6 million). The Group is focusing its efforts on several areas where it believes new digital services have significant potential: e-Ticketing covers a full set of solutions and services to ● Public Transport Authorities, Passenger Transport Operators, Government Agencies and Infrastructure Providers, including Digital Ticketing open payment solutions ● leveraging the groups payment capability, revenue settlement services, service planning, resource ● allocation and real time proactive decision support;

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Worldline 2017 Registration Document