WORLDLINE_REGISTRATION_DOCUMENT_2017

The Group’s business Description of the Group’s three Business Lines services [GRI 102-2]

C.1.2.5

Deployment Models

provide all the required resources and support to customize the final product and integrate the software in the client’s environment. Hosting services The Group provides hosting services for financial institutions. Software solutions are deployed at certified datacenter facilities and servers of the Group and system management is performed by highly qualified IT staff. Applicationmanagement The Group provides operational application management services and is managing the operation, maintenance, versioning and upgrading of the software solutions. By using best practices, techniques and procedures the Group ensures for a deployed application optimal operation, performance and efficiency. No in-house expertise is required at the client site for operational application management. Business Process Outsourcing Financial institutions can also choose to outsource their business processes. From payment processing and booking information to investigation and risk management services, the Group is highly experienced in every step of the transaction process.

Financial institutions can choose a flexible deployment model fitting their strategy as the Group offers models based on: Payment Software Licensing; ● Hosting services; ● Application management; and ● Business process outsourcing. ● Clients can choose hybrid models ranging from full deployment at client site (client operates and hosts the Group’s solutions), to partial deployment, through to full deployment in the Group’s data centers (the Group operates and hosts a tailor-made application environment for the client). Full deployment at client site. The client’s staff operates and hosts the application environment based on software delivered by the Group. The Group’s main software solutions include its Cardlink II and ASCCEND mainframe applications, COSES, an integrated switching solution that manages communications with a bank’s servers, the WL Pay end-to-end integrated payment software solution and other specialized software programs. WL Pay is a family of solutions designed to deliver generic core functions using a service-oriented architecture (SOA). In addition to the software itself, the Group can also Software Licensing

C

49

Worldline 2017 Registration Document