WORLDLINE_REGISTRATION_DOCUMENT_2017

C

The Group’s business Description of the Group’s three Business Lines services [GRI 102-2]

Clearing & Settlement The Group operates a highly scalable Automated Clearing House (ACH) platform and provides SEPA Credit Transfers (SCT), SEPA Direct Debits (SDD) and instant payments (SCTinst) services. The Group ensures full market reach across Europe. Next to its reach within the Group community, we offer reach through an Inter-CSM network of ACHs based on the EACHA (European Automated Clearing House Association) interoperability framework, and by facilitating a link to the EBA network. The Group has established reach to the USA through a partnership with the Federal Reserve Banks. A few examples of clients in the account payments business area are: ING, Banque Raiffeisen, Rabobank, DZ Bank, SEB, De Volksbank. In this digital age, the move to a cashless economy is gathering pace every day. More and more businesses shift to digitally focused operating models and they require a higher level of innovation and security from their payment services than ever before. Additionally, the smartphone’s hegemony and the increased presence of cloud services have changed customers. They are more connected, better informed, and experienced in e-commerce. Customers want more transparent banking services which need to be more accessible than ever. The Group helps financial institutions to strengthen their digital position and renew the customer interest with advanced and innovative digital banking services including Digital Banking Platform, Mobile Banking, Open Banking, Trading System & Financial Information. Digital Banking Platform The Group’s flexible and modular Digital Banking Platform provides the back-end that supports fast channel development. As a service-layer, composed of a collection of business enablers, the digital platform enables simple data coming from the bank information system or third-party to be processed, valued, and properly displayed on the mobile or web applications. The platform allows customers to consult account balances, transfer funds, consult stock prices and purchase securities, interact with financial advisors, consult digital versions of account documents and many other banking services. The Group’s digital banking platform service portfolio consists of Trusted Interactions, Payment Modulator, Trusted Authentication, Digital Preservation (e-archiving / e-safe), Digitization (e-contract), WL Contact. Digital Banking C.1.2.4

Mobile Banking The Group offers an innovative and comprehensive catalog of services to build a unique customer experience, whether on a smartphone or tablet and for any operating system (e.g. iOS, Android or Responsive Web Design). Based on an agile digital banking platform, the Group’s solution boosts innovation in terms of payments, security and bank account management. The Group’s mobile banking solution includes comprehensive and “easy-to-integrate” mobile services (SDK, API) for security (WL Trusted Authentication, Fraud Detection), payments (Wallets, P2P, NFC Payment, QR code, Payment Modulator, Instant Payments) and channel solutions (Alias conversion, White-Label Mobile Banking App). OpenBanking The revised EU Payment Service Directive (PSD2) caters for access to bank accounts by third party providers. Specifically, this means that financial institutions need to open up their infrastructure and allow third parties access. PSD2 is much more than making an API to connect to the core banking system. Innovation is, in essence, what PSD2 is about. PSD2 is a way to shape and create what the Group believes will be the platform economy of retail banking and payments. Although complying with PSD2 requires a massive effort on the part of the banks, it also offers financial institutions the opportunity as PSD2 gives the bank account, and thereby the banks, a whole new central position in future services. The Group helps financial institutions and third-party providers to be timely compliant for PSD2, and become a provider of access to the account (XS2A) services, allowing them to reap the benefits PSD2 brings along. The Group’s Open Banking service portfolio consists of XS2A Services, Authentication Process management, Trusted Authentication, Open Financial API Services and Digital Banking Platform. Trading System & Financial Information The success of online Financial Services is closely linked to the quality of market data and the associated processing tools. The Group’s online trading platform allows brokers, banks, and other financial institutions to manage multi-asset orders from collection of the order to delivery to market for execution. The Trading System solution offers a global and open brokerage platform for all types of orders: equities, derivatives, OTC products, and investment funds. In addition, the Group offers financial information that aggregates market data from all major global sources, including stock exchanges and news providers. A few examples of clients in the digital banking area are: LCL, Société Générale, BNP Paribas, Fonds de Garantie des dépots, Boursorama, CortalConsors and Euronext.

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Worldline 2017 Registration Document