WORLDLINE_REGISTRATION_DOCUMENT_2017
B
Worldline positioning and strategy Industry andmarket overview
E-Commerce andm-Commerce continue to grow The rapid growth in online e-Commerce, where nearly all payments are cashless payments, is expected to be a major driver of continued growth in non-cash payment transactions. According to figures quoted by eMarketer, globally e-Commerce will continue to grow but the pace of growth will slow. GLOBAL E-COMMERCE SALES (IN US DOLLARS BILLION)
5
30
4,479
4,5
3,879
25
4
3,305
3,5
20
2,774
3
2,29
2,5
15
1,859
2
10
1,5
1
5
0,5
0
0
2016
2017
2018
2019
2020
2021
%change
%oftotalretailsales
RetaileCommerceSales$trillions
Source: eMarketer, Statista Mobile commerce has the potential to increase the number of payment transactions worldwide even further. The number of active telephone accounts worldwide far exceeds the number of active credit and debit accounts, and an increasing percentage of the phones sold are smartphones. By enabling phones to be used as payment devices, mobile wallets have the potential to significantly increase the number of users worldwide with access to non-cash payment means, which should drive significant additional transaction growth. But, we are now witnessing a shift
from single end-to-end channel engagement to a cross-channel environment where the online and offline, mobile and fixed, are
merging to form a seamless omni-channel presence.
Mobile Payments The value of mobile payment transactions is similarly expected to see strong growth. Forecasts vary depending on the exact scope and definition. Ovum forecast global mobile payments to exceed 65 billion in 2021.
GLOBALGROWTHFORECASTFORMOBILE PAYMENTS - TRANSACTIONS (IN MILLIONS)
70,000
60,000
21,774
50,000
40,000
12,822
30,000
6,936
43,918
20,000
3,548
33,993
24,510
1,849
10,000
16,320
415
649 1,053
10,089
5,804
1,593
3,122
0
2014
2015
2016
2017
2018
2019
2020
2021
Remotepayments
Proximitypayments
Source: Ovum Mobile Payments Forecast 2014-2021.
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Worldline 2017 Registration Document
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