WORLDLINE_REGISTRATION_DOCUMENT_2017

B

Worldline positioning and strategy Industry andmarket overview

E-Commerce andm-Commerce continue to grow The rapid growth in online e-Commerce, where nearly all payments are cashless payments, is expected to be a major driver of continued growth in non-cash payment transactions. According to figures quoted by eMarketer, globally e-Commerce will continue to grow but the pace of growth will slow. GLOBAL E-COMMERCE SALES (IN US DOLLARS BILLION)

5

30

4,479

4,5

3,879

25

4

3,305

3,5

20

2,774

3

2,29

2,5

15

1,859

2

10

1,5

1

5

0,5

0

0

2016

2017

2018

2019

2020

2021

%change

%oftotalretailsales

RetaileCommerceSales$trillions

Source: eMarketer, Statista Mobile commerce has the potential to increase the number of payment transactions worldwide even further. The number of active telephone accounts worldwide far exceeds the number of active credit and debit accounts, and an increasing percentage of the phones sold are smartphones. By enabling phones to be used as payment devices, mobile wallets have the potential to significantly increase the number of users worldwide with access to non-cash payment means, which should drive significant additional transaction growth. But, we are now witnessing a shift

from single end-to-end channel engagement to a cross-channel environment where the online and offline, mobile and fixed, are

merging to form a seamless omni-channel presence.

Mobile Payments The value of mobile payment transactions is similarly expected to see strong growth. Forecasts vary depending on the exact scope and definition. Ovum forecast global mobile payments to exceed 65 billion in 2021.

GLOBALGROWTHFORECASTFORMOBILE PAYMENTS - TRANSACTIONS (IN MILLIONS)

70,000

60,000

21,774

50,000

40,000

12,822

30,000

6,936

43,918

20,000

3,548

33,993

24,510

1,849

10,000

16,320

415

649 1,053

10,089

5,804

1,593

3,122

0

2014

2015

2016

2017

2018

2019

2020

2021

Remotepayments

Proximitypayments

Source: Ovum Mobile Payments Forecast 2014-2021.

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Worldline 2017 Registration Document

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