WORLDLINE_REGISTRATION_DOCUMENT_2017

E

Financials Operational review

Integration and synergy plans

E.1.8

Regarding

the

integration

and

synergy

plans

of

objective of c.€ 45 million of OMDA run rate synergies expected in 2018 (instead of an initial estimation of € 40 million).

equensWorldline, the implementation speed of the program is faster than anticipated. While the Group fully confirms the

Human resources [GRI 102-4] [GRI 102-7] [GRI 102-8]

E.1.9

The total headcount was 9,467 at the end of December 2017, compared to 8,725 at the end of 2016 . The increase of +8.5% (or +742 staff) of the Group total workforce was mainly due to: The acquisitions of Digital River World Payments, First Data ● Baltics and MRL Posnet which brought 438 employees, while 38 employees left the company upon the disposal of the cheque service business; and The net increase in direct workforce of 363 staff, mainly in ● the emerging markets. This increase in staff was linked to

strong business development, in particular in India and in France. The number of direct employees at the end of December 2017 was 8,682, representing 91.7% of the total Group headcount, stable since December 2016. Indirect staff was 785, increased by +32 employees compared to the end of December 2016. Attrition rate slightly increased to -6.61% at Worldline Group level. Attrition rate for direct employees was -6.51% for 2017, and indirect staff attrition rate was -7.70%.

HEADCOUNTMOVEMENTS FORTHE FIRST SEMESTEROF 2017AREDETAILEDBYNATUREANDCOUNTRY HERE BELOW:

Adjusted opening Jan-17

Scope effects

Dismissals / Restructurings

Opening Jan-17

Closing Dec. -17 Changes %

Headcount

Reclass.

Hiring Leavers

Other

France Belgium

2,769 1,074

2,769 1,074

-38

255

-125

-12

-45 -26

2,804 1,073

35 1.3% -1 -0.1%

0

66

-36

-5

Germany / Centrale and Eastern Europe

1,265

-39 -95

1,226

1 0

140

-39 -55

-6 -7

-46

1,276

50 4.1% -29 -4.7%

Netherlands

707

612

41

-8

583

Emerging markets (Americas, Asia) Northern and Southern Europe United-Kingdom

1,127

0

1,127

127

422

-170

-12

-8

1,486

359 31.9%

676 514

-26

650 514

250

121

-28 -81

-15

-2 -2

976 484

326 50.2% -30 -5.8% 710 8.9% 32 4.2% 742 8.5%

7

50

-4

Direct

8,132

-160

7,972

347

1,095

-534

-61

-137

8,682

Indirect

593

160

753

53

118

-57

-9

-73

785

Total (D+I)

8,725

0 8,725

400 1,213 -591

-70 -210 9,467

2017 opening has been adjusted so as to incorporate Equens, Paysquare and KB Smartpay indirect staff. Therefore the number of direct staff at 2016 closing decreased by -160 employees while the number of indirect staff increased by +160 to reach 753 employees.

186

Worldline 2017 Registration Document