WORLDLINE_REGISTRATION_DOCUMENT_2017

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Corporate Social Responsibility report Information about the report

Detailed information related toAO6KPI (Diversity Perception) In the KPI AO6 relating Diversity perception, the countries assessed have a percentage of positive responses to each Great Place to Work® item which has been converted into a group “percentage of Diversity perception” by dividing the total positive punctuations between the number of respondents. Detailed information related toAO2 This indicator is based on the Great Place to Work® survey. After recommendation by the Great Place to Work® Institute, the calculation method has been changed for the Trust Index in 2016: a weighted average of the scores was provided by taking into account the number of people answering the GPTW survey by country. In 2017, the same calculation methodology has been followed. Detailed information related to [GRI 404-1] Average training by employee is calculated using the headcount closing 2017. This includes the hours recorded in the Atos formal training tools (SABA, McGaw-Hill, etc.) and in the informal training tools (Nessie, Success factor). Regarding this, the 2016 value has been modified in order to be aligned with the new calculation methodology of 2017. Detailed information related to [GRI 419-1] The reporting of the significant fines for non-compliance is linked to a Global procedure called “Litigation Docket,” which requires the reporting from the Countries to the Group Litigation department of all fines, claims and penalties greater than €100,000. The reporting for GRI 419-1 follows this procedure and the results of zero (0) means that Worldline has no fines for non-compliance greater than €100,000. Compared to other companies, this threshold is very low, and enables Atos to have a clear and efficient control of the litigation issues within the Atos group. Detailed information related toAO17 and [GRI 205-1] AO17 information contains data provided by EcoVadis. EcoVadis assessment not only covers corruption, but also HR and environment. Worldline works with EcoVadis to assess strategic suppliers’ risks related to corruption (total number and percentage of operations assessed for risks related to corruption and significant risks identified). Information published in 2017 and 2016 are no longer comparable with previous year values until 2015 as the definition of strategic supplier was changed to reflect the Atos procurement supplier consolidation strategy. Nevertheless, 2017 value and 2016 value are comparable. According to the new three-year plan, Atos is focusing on the top 250 vendors, which represents 70% of the total expenditure. The supplier scorecard is shared with Atos group thanks to the supplier evaluation campaign made by EcoVadis.

Detailed information related to theAO14KPI Worldline reports this KPI only for the sites that are directly controlled by the Company. Therefore, sites such as Worldline Spain and Worldline Austria have been reported in the ISO 14001 list of Atos group because these country sites are shared with Atos. In total, two offices from Worldline in Spain and two in Austria are certified but reported on Atos group. Detailed information related to [GRI 205-2 KPI] Awareness in Code of Ethics KPI is divided in the e-learning training for all employees available in the training platform of Worldline and virtual classroom webinar training for management employees. The calculation method of GRI 205-2 KPI for e-learning training takes into account all current Worldline employees who had taken the training since 2013. Detailed information related toAO16KPI The scope of the data taken into account to calculate absenteeism hours is related to sickness and accident leave. Detailed information related toWL6KPI The method for calculating turnover rate divides the number of employees leaving the Company by the final headcount at the end of the year. Detailed information related toAO7 AO7 KPI is calculated based on the revenues of sustainably-oriented offers that Worldline sells to its customers. These revenues are multiplied by an index that assesses the degree of sustainability within each offer. Sustainably-oriented offers are identified and the associated indexes (degrees of sustainability) are set by Worldline Solution Managers based on their screening of offerings on 15 aspects (regrouping economic, social and environmental benefits provided by the offering). The overall process is coordinated by a dedicated person in the Corporate Social Responsibility team. Worldline portfolio continually evolves and the KPI definitions are subject to updates. Worldline has made an effort to estimate the revenue linked to its sustainable solutions. To obtain this information, Worldline has calculated the revenue by business division and grouped the list of offers that are part of this division in proportion of their total contract value as reported on 2017. Then, Worldline applies the sustainability percentage obtained to the revenue, thus obtaining the revenue linked to sustainable offers. The percentage of sustainability is 0% when the sustainability analysis could not be finalized. The figures are not comparable to the 2015 figures because of the change in the definition of this KPI. Nevertheless, 2016 and 2017 values are comparable as they follow the same calculation methodology.

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Worldline 2017 Registration Document