WORLDLINE_REGISTRATION_DOCUMENT_2017

Corporate Social Responsibility report Being an ethical and fair player in business

Table of main KPIs [GRI 201-1] [GRI 201-4] [GRI 204-1]

D.4.3

2017 Perimeter 2016 Perimeter 2015 Perimeter

GRI code KPI Name

Per employee

Per revenue

Per employee

Per revenue

Per employee

Per revenue

2016

2015

2014

2017

GRI205-2 Percentage of employees trained in Code of Ethics Percentage of management employees trained in Code of Ethics - Virtual Classroom 77%

-

68%

-

100% -

100% -

100% -

Percentage of employees trained in Code of Ethics - E learning Number of employees trained in Code of Ethics Number of targeted employees

95%

79% 71% 50% 80% -

100% -

100% -

7,071 7,555

664

625

3,652 7,303

80% - 80% -

100% - 100% -

100% - 100% -

7426

7354

GRI205-3 Actions taken in response to incidents of corruption Number of claims from clients or suppliers related to corruption (= or > €100,000) 0

0

0

0 100% -

100% -

100% -

GRI419-1 Significant fines for non-compliance Total value of significant fines (>100 K)

0

0

0

0 100% -

100% -

- 100%

Number of significant fines ( >100k €)

D

0

0

0

0 100% -

100% -

- 100%

GRI201-1 Direct economic value generated and distributed Total community investments (Eur) 1,254,704

1,272,959 67,331 145,782

94% -

92% -

- 93%

Number of employees in the main social initiatives Total number of employees involved in social responsibility initiatives Donations to Charity (Euro) Contribution to Commercial initiatives for good causes (Eur) Contribution to Universities (Euro) Contribution to Responsible IT Projects (Eur)

505

524

13

-

94% -

92% -

- 93%

707

767

381

642

94% - 94% -

92% - 92% -

- 93% - 93%

111,724

172,427 65,011

93,982

46,512

17,016

2,000

19,800

94% - 94% -

92% - 92% -

- 93% - 93%

1,096,468

1083516

320

0

0

0

0

32,000

94% -

92% -

- 93%

Management cost of Social contribution initiatives (Eur)

23,023

20,799

404

11,129

94% -

92% -

- 93%

GRI201-4 Financial assistance from governments Total Financial assistance from governments (Eur) GRI204-1 Proportion of spending on local suppliers Proportion of spending on local suppliers at significant locations of operation

11,516,745

5,338,840 5,192,587 6,480,667

-

94%

- 85%

- 88%

86.33% 87.67% 84% 85%

-

70%

- 93%

- 98%

143

Worldline 2017 Registration Document