WORLDLINE_REGISTRATION_DOCUMENT_2017

Corporate Social Responsibility report Being an ethical and fair player in business

D.4.2.4

Developing a positive and responsible local footprint across countries [GRI 201-4] [GRI 103-2 Economic Performance]

In the UK, the most emblematic action of employees is the Railway children Charity that raises funds to help homeless children who often seek shelter in train stations, in the UK or in India, the main regions in which the association works. As a player in the railway industry in the UK (with its e-Ticketing activity), Worldline and its employees in London joined the cause and climbed the highest mountain in Kenya to raise funds, as is the tradition. Worldline Belgium participated in the YOUCA Action Day (Youth for Change and Action) initiative that promotes mutual aid and stimulates social engagement of youth around the world. On October 17, out of the 17,000 young people who played the role of an employee in one of the participating companies, nine teenagers joined Worldline in one working day. The money they earned for the participating in the daily work of the company was donated to support a youth development project in El Salvador. The Belgium entity also organizes the Warsmte Week before Christmas to present the projects of employees already working for a social cause and help them collect more funds for their cause during the “charity day.” In addition, each year since 2002, Belgian workers (17 in 2017) have taken part in the Brussels’ 20 km run to raise money for Iles de Paix, a Belgian non-governmental organization working for development that, in 2017, supported cocoa and coffee producers in Peru. In Germany, Worldline has been supporting children from the Monikahaus family center, via its Frankfurt site, since 1999. This is a social project run by the Catholic Church that focuses on the psychosocial education of children and teenagers with difficult family backgrounds and behavioral disorders. The Aix-La-Chapelle site also gives donations and employees working hours or free time to projects of the Kinder- und Jugendhilfe Brand project, an institution offering care as well as in-patient and out-patient services to children. The new equensWorldline entity in Italy enables its employees (in Milano and Rome) to donate used clothing and accessories to help poor children from Italy and Africa through the Archè ONLUS foundation. Likewise, Worldline Iberia together with Atos Spain organizes a toy collection for an NGO. In 2017, Worldline France launched a new initiative called Opération Solidarité au sens propre which consisted in collecting hygiene and care products in the site of Bezons in order to improve the daily lives of the 50,000 women and men attending to the Samu Social hosting centers. A Worldline volunteer helped the Samu Social sort four full boxes of toothbrushes, shampoo or skin cream products that were collected. At the INDIA, APAC and LATAM entities, social care for children in difficulty is also often a priority to support economic and social development of deprived areas. Thus, since 2013, Worldline Argentina has also been supporting the Fundacion Si through various campaigns to encourage employees across the country to collect coats and food in order to help homeless people. In 2017, Worldline India employees, through the Catalysts for Social Action program (CSA) that promotes child welfare and facilitates social change through nutrition, health and education, personal development, made in-kind donation such as clothing, toys, books, etc. that young children can use. They also conducted a fundraising effort to help victims of natural disasters, more and more frequent with growing climate change.

A trusted and responsible partner for the benefits of the local ecosystem Worldline is firmly committed to having a positive footprint on the local development of the regions in which the company operates, whether socially or environmentally. Worldline is taking a proactive approach to citizen involvement and local development by creating economic, social and environmental value. The company's ambition goes beyond creating jobs, developing solutions and supplying services for its customers. Actually, Worldline believes that the company's economic performance goes hand in hand with its social and environmental progress, thus creating a direct, positive effect on its entire ecosystem, and more generally, on society overall. This social inclusion commitment takes the form of several local initiatives across countries that are articulated around the company’s three main societal objectives: To provide social care especially for youth empowerment; ● To promote education and employability through digital ● inclusion; To fight disease and illness. ● These initiatives also contribute to the UN SDGs 4, 3, 10 and 8. In 2017 Worldline invested a total of €1,254,704 in funding initiatives for local communities and society at large [GRI 201-1]. This amount includes donations to charities, Worldline’s involvement in responsible IT projects, relationships and partnerships with schools and universities, as well as skills sponsorship. This amount is calculated using London Benchmark Group methodology, an international benchmark used by the company in its report on the promotion of social initiatives. Through various initiatives, Worldline also promotes social inclusion among its employees to encourage them to get involved. For example, five years ago in France, the company launched the program Engagement associatif (Associative involvement) whose purpose is to encourage the social commitment of employees who are involved or wish to be involved in association projects with a social dimension. If a project is selected by the jury, employees allowed some time to contribute to it during their work time. 28 days were offered by Worldline in 2017. youth empowerment Worldline launches and promotes initiatives to raise funds to help sick children or those living in needy areas. The company and its employees lend support to child protection services and even health and education services. Early childhood life is a key theme of Worldline's corporate social responsibility for reducing inequalities and social exclusion. Many of initiatives linked to such issues and presented below are organized worldwide, including a number of fundraising campaigns at the initiative of employees. Providing social care to children for D.4.2.4.1

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Worldline 2017 Registration Document