WORLDLINE_REGISTRATION_DOCUMENT_2017

Corporate Social Responsibility report Being an ethical and fair player in business

D.4.2.2.5

Responsible subcontracting

Responsiblemineral sourcing Worldline has implemented several actions to ensure that the minerals used in its Terminals’ components are not sourced in areas of conflicts. Indeed, Worldline strongly supports the efforts of the OECD Due Diligence for responsible supply chains of minerals from conflict-affected and high risk areas. The conflict minerals identified and evaluated are tantalum, tin, gold or tungsten. None of Worldline suppliers has been considered as a risk in 2017, given the results of a deep analysis based on the main Terminals producer located in Malaysia and Singapore (see below). To ensure compliance with this commitment, the Group has carried out a two-phase analysis: First, in a comprehensive approach ambition, Worldline sent ● to 63% of its total manufacturers a questionnaire to assess their due diligence for conflict-free sourcing and their level of monitoring regarding the sourcing of minerals at risk mentioned above, then allowing Worldline to identify potential risk linked to these suppliers. Besides, the Group policy specifically states that Electronic Manufacturing Services (EMS) suppliers must set up policies and procedures in order to guarantee that the supplied components are coming from non-conflict areas; Second, in order to cover more efficiently most of its ● Terminals produced, Worldline decided to target in priority the assessment of its major manufacturer that represents 80% of the total Payment Terminals production. Thus, as requested by Worldline during a dedicated interview to this topic in October 2017, the main supplier explained its policy regarding conflict minerals, and ensured that all of its own suppliers are asked to make a statement regarding conflict-free sourcing, as it is mandatory in the US market. Following the meeting, as evidences, Worldline’s supplier shared the different statements that are registered in an in-house database. To note, this evaluation is covering all Terminals produced by Worldline through its main EMS (i.e. the Yomani, YONEO and Yomova family of devices).

[GRI 103-2 Procurement Practices] Worldline sometimes uses on subcontractors to deliver services in particular contexts. Reliance on third parties is a common practice in the IT industry but represents a business risk that must be closely monitored on the basis of quality, cost, delivery, innovation, management and sustainability requirements. Subcontractors may be used in areas or projects where Worldline does not have the specific expertise or skills necessary to meet the terms of a particular contract or requires such expertise or skills for a limited period of time. All requests to use subcontractors are initiated locally by the operational teams. The subcontracting process is managed by the workforce management team, which is part of the Human Resources department and directly interacts with the operational teams to define needs and propose relevant profiles. There are local Workforce Managers in place in each region where Worldline operates to manage the subcontracting process locally. The most common subcontractors are IT developers or Project Managers. The business relationships with subcontracting companies are provided by the Procurement Team through negotiated contracts. On December 31, 2017, Worldline recorded 383 subcontractors working across 17 countries.

D.4.2.3

Sustainablemanagement of the payment terminal value chain

D

D.4.2.3.1

Example of the payment terminal

sustainable value chain Below is a representation of the value chain for Worldline payment Terminals and how the Company sustainably manages and creates value at the different phases of the product lifecycle and across the value chain, from designers and suppliers to customers. This value is expressed through the Worldline contribution to the UN Sustainable Development Goals (SDG).

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Worldline 2017 Registration Document