WORLDLINE_REGISTRATION_DOCUMENT_2017

D

Corporate Social Responsibility report Being an ethical and fair player in business

Worldline’s buyers are regularly informed about the different ways to implement sustainability best practices via the intranet, the Company’s social network and documents stored in the repository systems dedicated to sustainable procurement. Buyers also receive online training about the Company’s sustainable supply chain.

spending on local suppliers represented 86.33% of total spending [GRI 204-1], reducing Worldline's impact on the environment. Commitment to the adapted sector Moreover, as presented in Section D.3.2.4.2, Worldline commits to involving the adapted sector through social integration partners (like GEIQ) in its different business activities, such as: facility management, WEEE, information processing, event organization, etc. To do so, the Company increasingly incorporates CSR criteria into the procurement requirements and into its purchasers’ behaviors. Thus, in 2017, the Company’s purchasers were trained to better understand the partnership between Worldline France and the GESAT. As an illustration of this commitment, in July 2017, Worldline France, after winning a public contract for ANTS (Agence Nationale des Titres Sécurisés) for a minimum of 3 years, chose to solicit the GEIQ for its Seclin site by providing two people with disabilities looking for a company that can accommodate them as part of a professionalization contract. These two people were recruited and integrated within Worldline as operating technicians in professionalization contracts for a period of 12 months. To promote social cohesion and sustainable employment, Worldline and the GEIQ Emploi & Handicap program that supports integration of people with disabilities and meets the recruitment needs of member companies, are advancing together towards social equity in a virtuous circle, as part of the implementation of the social inclusion clause. Social inclusion clauses are currently present in all public contracts and involve, for the submitting company, reserving some hours of work to persons far from employment during the execution of the contract, such as disabled and long-term unemployed workers among others. D.4.2.2.4 Sustainability has become a key topic in the decision-making process for selecting new partners, suppliers and subcontractors. This is why the sustainability weighting in the QCDMIS qualification, applied by all purchasers, represents 10%. In addition, Worldline has implemented e-sourcing tools and automated contract management systems to directly include CSR criteria in the supplier’s selection. Supplier audit As part of its process to comply with the ISO 9001 and ISO 14001 certifications, Worldline performs different audits to its suppliers. These audits are carried out by the Industrialization and Quality management team on request from the Procurement department. They require the supplier to provide information about its health and safety management, its safety policy, and whether or not it complies with the Supplier Sustainability Charter. In case of serious noncompliance with the principles of the charter, the supplier shall report to Worldline within one week after the discovery. Within one month after the reporting of this non-compliance, the supplier will determine an appropriate action plan to become compliant and Worldline will determine with the supplier an appropriate timeline for its implementation. Supplier sustainability assessment

D.4.2.2.3

Promoting sustainable relationships [GRI 203-2] [GRI 204-1] [GRI 205-1] and [AO17]

The Atos group’s Sustainability Supplier Charter, available on the Atos’ website, is adapted to Worldline and then distributed to all suppliers participating to a RFP to be eventually attached to all contracts. The charter’s objective is to summarize principles and actions undertaken by the Procurement department for Corporate Social Responsibility topics. It aims to encourage suppliers to follow the principles of the United Nations Global Compact in the areas of human rights, labor, the environment and anti-corruption in order to be able to work with Worldline. More specifically, the Sustainable Supplier Charter lists the environmental requirements for its suppliers to support a precautionary approach to environmental challenges, undertake initiatives to promote greater environmental responsibility and encourage the development of environmentally friendly technologies. The Global Procurement policy requests suppliers to minimize their impacts on the environment, ensures that products are free from hazardous waste and selects its suppliers based on a sustainability criterion that includes its environmental approach. EcoVadis assessment Additionally, Worldline asks its strategic suppliers to be assessed by EcoVadis regarding their CSR performance at any time during their contract. As mentioned before, contracting with responsible suppliers and being a leader in responsible procurement issues is one of Worldline’s key priorities. As part of its TRUST 2020 program, since 2016 Worldline has obtained Gold level certification by EcoVadis and makes sure that 100% of its suppliers that rated below 40 points on EcoVadis’ are encouraged to have action plans to increase their performance. If a supplier refuses to participate in EcoVadis’s assessment or is not willing to cooperate with Worldline in order to improve its CSR performance, they could forfeit its contract with Worldline. In 2017, Worldline again obtained the EcoVadis gold level and increased its rating by 12 points, with a score of 76/100. The company’s fair business practices were highly recognized with a score of 90/100. Regarding the supply chain, in 2017, 75 suppliers were assessed by EcoVadis, representing 49% of total spending [AO17]. EcoVadis also evaluates Worldline’s risk of corruption while analyzing supplier policies and practices [GRI 205-1]. The selection of suppliers that will be evaluated is based on their level of spending, risk category and geographic risk. Through the use of ZEN (collaborative knowledge sharing tool from Atos group), the procurement community is aware of the relationship with EcoVadis and the status of the ongoing assessments. The average rating awarded to these 75 suppliers by EcoVadis was 58/100, a result systematically challenged by Worldline to make sure its suppliers make positive progress towards more sustainable solutions. Additionally, in 2017, the proportion of

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Worldline 2017 Registration Document