WORLDLINE_REGISTRATION_DOCUMENT_2017

Corporate Social Responsibility report Being a responsible employer

2016 Perimeter

2015 Perimeter

2017 Perimeter

Per employee

Per revenue

Per employee

Per revenue

Per employee

Per revenue

GRI code KPI Name

2016

2015

2014

2017

AO11 Collaborative technologies development (Zero email) Percentage of active Community users

53% 27% 6% 11% 100% -

85% -

100% -

Percentage of Collaborative Communities

28% 28% 50% 26% 100% - 72% 60% 27% 37% 100% -

85% - 85% -

100% - 100% -

Percentage of Dormant Communities

Number of active users in Communities

3117

1800

474

825

100% -

85% -

100% -

Total number of collaborative working communities Number of Dormant communities

267 678 945

218 472 787

271 146

285 410

100% - 100% -

85% - 85% -

100% - 100% -

-

-

-

Total number of communities

539 1,113

100%

85%

100%

The company MRL Postnet (about 125 employees) has been excluded from the reporting scope in 2017. *

GRI401-1 Excluded: Brazil, Estonia, Lithuania, Sweden WL6 Excluded: Brazil, Estonia, Lithuania, Sweden GRI102-41 Excluded: Finland, Brazil, Czech Republic, Estonia, Latvia, Lithuania, Poland and Sweden AO16 *Excluded: Germany, Netherlands, Finland, Poland, Italy, Estonia, Lithuania, Latvia, Sweden, Brazil, India, Luxembourg and Czech republic GRI404-1 Excluded: equensWorldline Finland, equensWorldline Italy, equensWorldline Netherlands, Brazil, Estonia, Latvia, Lithuania, Netherlands, Poland and Sweden Worldline decided to include informal and formal learning in 2017. Consequently, the 2016 value has been reviewed regarding this methodology shift . GRI 404-3 Excluded: Germany, Austria, Finland, Italy, Netherlands, Estonia, Latvia, Lithuania, Poland, Sweden and Brazil and employees that have less than 6 months seniority GRI401-2 Excluded: equensWorldline Belgium, equensWorldline Netherlands, equensWorldline Luxembourg, Poland, Brazil, Sweden, Estonia and Czech Republic GRI404-3 Excluded: Germany, Austria, Finland, Italy, Netherlands, Estonia, Latvia, Lithuania, Poland, Sweden and Brazil GRI202-1 Excluded: Finland, Brazil,Estonia, Latvia, Lithuania and Poland GRI405-1 * Excluded: equensFinland, equensWorldline Belgium, equensWorldine France, equensWorldline Germany, equensWorldline Luxembourg, equensWorldline Netherlands, Sweden, Estonia, Latvia, Lithuania, Brazil, Czech Republic, Poland

D

AO2 Excluded: Austria, Brazil, Estonia, Latvia, Lithuania, Spain and Sweden AO6 Excluded: Austria, Brazil, Estonia, Latvia, Lithuania, Spain and Sweden

129

Worldline 2017 Registration Document