WORLDLINE_REGISTRATION_DOCUMENT_2017

D

Corporate Social Responsibility report Being a responsible employer

2016 Perimeter

2015 Perimeter

2017 Perimeter

Per employee

Per revenue

Per employee

Per revenue

Per employee

Per revenue

GRI code KPI Name

2016

2015

2014

2017

GRI202-2 Proportion of senior management hired from the local community Number of national senior managers 272 222 205

197 216

100% - 100% -

85% - 85% -

100% - 100% -

Total number of senior managers Percentage of national senior managers Number of national employees Percentage of national employees Number of national employees recruited Total number of employees recruited Percentage of national employees recruited Employee satisfaction Number of people participating in satisfaction surveys (Employees answering GPTW surveys) Participation rate to Great Place to Work ® Survey Percentage of positive responses to "Taking everything into account, I would say this is a great place to work ® Great Place to Work ® Trust Index Rate Total number of employees

294

243

221

92.52% 91.36% 92.76% 91.2% 100% -

85% - 85% - 85% - 85% -

100% - 92% - 92% - 92% -

8,687 9,340

6,872 6,263 6,238 7,426 6,758 6,705

100% - 100% -

93.01% 92.54% 92.68% 93.04% 100% -

953

671 759

596 653

564 624

100% - 100% -

85% - 85% -

100% - 100% -

1,097

86.87% 88.41% 87.14% 90.38% 100% -

85% -

100% -

AO2

6721

5284

5253 5,463

94% -

85% -

97% -

77% 79% 84% 86% 94% -

85% -

97% -

54% 53% 43% 45% 94% - 58% 57% 50% 50% 94% -

85% - 85% -

97% - 97% -

GRI405-1 Diversity and equal opportunity

Percentage of female in Worldline’s top positions

WL7

14.67% 20.97% 17.74% 24.56% 100% -

85% -

100% -

Number of nationalities within Worldline

90

81

79

75

100% -

85% - 85% - 94% - 94% -

100% - 100% - 92% - 92% -

Percentage of females Disabled employees*

30.21% 28.75% 29.12% 29.08% 100% -

141

106

100

118

65% -

Percentage of disabled people* Percentage of women that had promotions during the year Percentage of men that had promotions during the year Diversity perception in GPTW People here are treated fairly regardless of their age People here are treated fairly regardless of their gender People here are treated fairly regardless of their race or ethnicity People here are treated fairly regardless of their sexual orientation

2.31% 1.4% 1.4% 1.61% 65% -

13.33% 9.37% 8.56% 7.82% 85% -

85% -

100% -

11.31% 15.42% 15.40% 12.01% 85% -

85% -

100% -

AO6

68% 71% 69% 65% 94% -

85% -

97% -

80% 83% 82% 77% 94% -

85% -

97% -

88% 85% 84% 80% 94% -

85% -

97% -

88% 86% 84% 81% 94% -

85% -

97% -

People here are treated fairly regardless of disability Diversity Perception (GPTW)

87% 77% 76% 75% 94% - 82% 81% 79% 76% 94% -

85% - 85% -

97% - 97% -

128

Worldline 2017 Registration Document