WORLDLINE_REGISTRATION_DOCUMENT_2017

Corporate Social Responsibility report Building customer trust with fully available and secured platforms

Digitization Worldline offers e-contract, e-signature, e-archiving and e-safe solutions that are secure, simple and efficient, enabling improved citizenship empowerment, providing easily accessed digital services and information for everyone, and that also promote digital inclusion by increasing connectivity: services available everywhere and anytime. Additionally, the digitization solutions contribute, through paperless processes, to the fight against deforestation and the reduction of energy costs, for example for document storage and transportation. This also means greater efficiency, accuracy and traceability for customers, in line with the European Identification and Authentication Services, therefore reducing fraud and cyber threats. Worldline also supports citizens by collaborating in their road safety, via automating speed, traffic and parking fines, also helping Governments collect fines via automated Plate Recognition and fine delivery. It also provides mobile telecommunications services with cloud storage solutions for their customers’ data as well as a multi-channel interaction management service, while also keeping safe content, helping them to securely capture and archive digital copies of legal documents. Terminal Services Worldline’s Terminals are covered by the ECMA 370 declaration that includes essential environmental measures, positioning its devices in the industry best of class for the parameters evaluated. With this, the Company ensures that its Terminals are part of a certified system for the collection and recycling of end-of-life products, batteries and packaging materials, free from ozone depleting substances and in full compliance with the Reach and RoHS directives. In addition, thanks to its Voice Over POS terminal, that was an idea of its employees, Worldline makes the lives of disabled people easier by providing blind people with a secure way of making physical payments through the use of audio assistance via their smartphone, guiding them in the transaction on the payment terminal.

Transport e-Ticketing Thanks to the digitalization and automation of processes that provide electronic transport ticketing services from Worldline, it is possible for railway and bus operators to improve their route management and also their internal efficiency and service. Therefore, more real time, digital and secure information as well as advanced analytics allow to reduce pollution and waste by reducing the amount of printed paper used. By merely by providing accurate travel information it is possible to improve energy efficiency by route optimization. Connected Living Internet of Everything (IoE) is a fast-expanding market, where Worldline Services Delivery platform jointly with business partners such as manufacturers of home appliances, industrial appliances or vehicles, are developing solutions that help citizens while making their lives easier, more comfortable, safer, economically less impacted and sustainable. Some examples of this ecosystem could be the User Based Insurance, where you pay depending on how you drive, connected home, where your refrigerators make weekly home purchases considering your wishes and needs, avoiding journeys to the supermarket, or where you can pay for your gasoline directly from your car, saving time and energy. All these offerings, solutions and services are part of a bigger project: Digital Transformation Factory. The Digital Transformation Factory capitalizes on the Atos group technological strengths and people skills by bringing to market four end-to-end, customer-driven offerings that will help enterprises address the main challenges of their digital transformation. The Digital Transformation Factory combines pioneering expertise in digital applications, digital infrastructures, electronic transactions and security technologies. This ensures that Atos will remain the trusted partner of its customers as they address core transformation challenges in customer experience, business reinvention, operational excellence and trust and compliance on their journeys into the digital age. The sustainability performance of Worldline solutions and the benefits it brings to Worldline’s customers is thus expressed through the four dimensions described below. By committing to a sustainable solutions objective in its Trust 2020 program, Worldline strives to increase the economic, ethical, social and environmental impacts of its offers.

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Worldline 2017 Registration Document

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