TELEPERFORMANCE_Registration_document_2017

CORPORATE GOVERNANCE

4.1 Governance

Patrick Thomas Independent director and Lead Independent director

© Thomas Laisné

70 years old Nationality: French

Expertise and experience Patrick Thomas was born on Juneb16 th , 1947band is a graduate of the École Supérieure de Commerce de Paris (ESCP). He served as Chief Executive Officer of Pernod Ricard U.K. from 1986bto 1989. From 1997bto 2000bhe chaired the Lancaster Group, and from 2000bto 2003bhe served as Chairman and Chief Executive Officer of the British company William Grant & Sons. Finally, he was Chief Executive Officer of Hermès International from 1989bto 1997. He rejoined the Hermès Group from 2003bto 2014bas Chief Executive Officer and then manager of Hermès International. Mr. Patrick Thomas was co-opted to the Board of Directors of the Company on November 30 th , 2017. This cooptation will be submitted, for ratification, to the shareholders’ meeting to be held on April 20 th , 2018. He also was appointed Lead Independent director by the Board meeting held on February 28 th , 2018.

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Current directorships Teleperformance Group

Directorships expired within the last five years Teleperformance Group

None. Other Listed companies:

None. Other

■ Director of Lacoste (France)

■ Director, Chairman of the Compensation Committee, member of the Audit, Risks and Ethics Committee and member of the Appointments and Governance Committee of Renault SA (France) ■ Vice-Chairman of the Supervisory Board and Chairman of the Compensation Committee of Laurent Perrier SA (France) Non-listed companies: ■ Member of the Supervisory Board of Leica Camera AG (Germany) ■ Member of the Supervisory Board of Château Palmer (France) ■ Chairman of the Supervisory Committee, Chairman of the Compensation Committee and Chairman of the Invesments Committee of Ardian (France) ■ Vice-Chairman of the Supervisory Board of Massilly Holding (France) ■ Chairman and director of Shang Xia Trading (China)

■ Vice-Chairman and member of the Supervisory Board of Gaulme (France) ■ Director and Censor (non-voting director) of Remy Cointreau (France) ■ Manager of Hermès International and various terms of office in subsidiaries of the Hermès Group

■ Chairman and director of Full More Group (Hong Kong)

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Teleperformance bb - bb Registration documentbb 2017