TELEPERFORMANCE_Registration_document_2017

CORPORATE GOVERNANCE

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4.1 Governance

Pauline Ginestié Independent director

47 years old Nationalities: French and British Number of shares held: 1,000 shares

Expertise and experience Born on December 30 th , 1970, Pauline Ginestié is a graduate in English Literature from the Paris X University and in Economics and Finance from Sciences-Po Paris. She holds a MBA from the Columbia Business School of Columbia University in New York. She started her career as an auditor with Price Waterhouse Coopers in Paris. In 1999, she joined NetValue USA as product and projectbmanager, then Register.com in 2001. Starting 2002, she became a freelance digital business consultant. In 2008, she obtained a Master of Sciences in human computer interaction and ergonomics from University College London, then joined Foviance, a user experience consultancy. She holds expertise in usability and customer experience acquired over the past 14byears. Since 2012, she has been an independent customer experience consultant and since 2017, she has been an independent director of PCAS. Ms. Pauline Ginestié was appointed director by the shareholders’ meeting held on April 28 th , 2016.

Current directorships Teleperformance Group None.

Directorships expired within the last five years Teleperformance Group

None. Other None.

Other Listed companies:

■ Director of PCAS (France) Non-listed companies: None.

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