TELEPERFORMANCE_Registration_document_2017

CORPORATE GOVERNANCE

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4.1 Governance

Emily Abrera Independent director and member of the Remuneration and Appointments Committee

70 years old Nationality: Philippine Number of shares held: 1,000 shares

Expertise and experience Emily Abrera was born on August 6 th , 1947, and took up Journalism and Mass Communications at the University of the Philippines. In 1979, she joined the Philippine subsidiary of McCann Erickson, a global advertising communications Group, as creative director. She was appointed President in 1992, and became Chairman and Chief Executive Officer of the Company in 1999. Her exemplary management contributed to the agency’s success and sustained leadership in a highly competitive environment. After retiring in May 2004, miss. Abrera served as Chairman of McCann Worldgroup Asia-Pacific from 2008bto 2010, as well as Chairman Emeritus of McCann Worldgroup in the Philippines. Ms. Abrera is involved in a number of public interest causes which include literacy, children’s and women’s rights and protection of the environment. She serves as Chairman of the Board of the Cultural Center of the Philippines since 2006band the Children’s Hour Philippines organization since 2009. She is also a Board member of the Philippine Eagle Foundation, the Philippine Board on Books for Young People and the Philippine Cancer Society among others. Ms. Emily Abrera was co-opted to the Board of Directors of the Company on November 27 th, 2012. This appointment ( cooptation ) was ratified by the shareholders’ meeting held on Mayb30 th , 2013.

Current directorships Teleperformance Group None. Other (non-listed companies)

Directorships expired within the last five years Teleperformance Group

None. Other

■ President of the Foundation for Communication Initiatives (Philippines)

■ Director of Aboitiz Transport Corporation and Bank ofbthe Philippine Islands (BPI)

■ Chairwoman of the Board of CCI Asia ■ Director of Pioneer Insurance ■ Director of Splash Corporation

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Teleperformance bb - bb Registration documentbb 2017