TELEPERFORMANCE_Registration_document_2017

ADDITIONAL INFORMATION

9

9.3 Cross-reference table of the Registration Document

b

Pages

Section

9/

Operating and financial review

b

b

9.1 9.2

Financial position

158; 163 158; 163

6.1; 6.2 6.1; 6.2

Net income from operations

9.2.1 9.2.2 9.2.3 10.1 10.2 10.3 10.4 10.5 10/

Significant factors

158; 163; 165 158; 163; 165 158; 163; 165

6.1; 6.2; 6.3 6.1; 6.2; 6.3 6.1; 6.2; 6.3

Material changes in net revenue or sales

External factors

Cash flow and capital structure

b

b

Information on capital

162;167; 213

6.1.3; 7; 8 6.1.3; 7.4

Cash flows

162; 170

Information on the borrowing requirements and funding structure of the issuer

163; 193; 223

6.2.1.4; 7.6; 8.4

Restrictions on the use of capital resources

37

2.1.3

Anticipated sources of funds

b

n/a 1.2

11/ 12/

Research and development, patents and licenses

12b

Trend information

b

b

12.1 12.2

Most significant recent trends since the end of the last fiscal year

165 165

6.3 6.3

Events likely to significantly influence trends

13/

Profit forecasts or estimates

b b b

b

13.1 13.2 13.3 13.4

Principal assumptions

n/a n/a n/a n/a

Independent auditors report Forecast or estimated profit

Statement on profit forecast in a prospectus

14/

Administrative, executive management and supervisory bodies

b

b

14.1 14.2

Information concerning members

72; 100

4.1.3; 4.1.4

Conflicts of interests

91

4.1.3.5

15/

Remuneration and benefits Remuneration and benefits in kind Provisions for retirement obligations

b

b

15.1 15.2

101 108

4.2

4.2.2.2

16/

Functioning of the Board and management

b

b

16.1 16.2

Duration of the terms of offices

74

4.1.3.1

Services agreements relating to members of the administrative, executive or supervisory bodies

91 97 71

4.1.3.6

16.3 16.4

Information about the Audit and Remuneration Committees Compliance to the applicable corporate governance regime

4.1.3.7.4

4.1.1

17/

Employees

b

b

17.1 17.2 17.3. 18.1 18.2 18.3 18.4 18/

Number and breakdown of salaried personnel

130

5.2.1

Shareholdings and stock-options

55; 60

3.2.4.3; 3.3.1.3

Arrangement involving the employees’ participation to the share capital

131

5.2.3

Major shareholders

b

b

Shareholding of the issuer

59 51 59 62

3.3.1

Existence of different voting rights Direct or indirect control of the issuer

3.1.2.3

3.3

Agreements whose implementation could lead to a change of control

3.3.3

19/

Related-party transactions

204; 230

7.6; 8.4

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