TELEPERFORMANCE_Registration_document_2017

PARENT COMPANY FINANCIAL STATEMENTS

8.4 Notes to the parent company financial statements

Note 19

Commitments

NOTE 19.1 Guarantees (in thousands of euros)

 In favor of private or public organizations:

In respect of commitments of French subsidiaries UBS real estate KMBH (Teleperformance France)

Total

Expiry date 03/07/2020 03/31/2025

398 181 579

Cuvier Montreuil (GN Research France)

TOTAL

b

 In favor of financial institutions:

In respect of commitments of foreign subsidiaries

Beneficiary banks

Total 1,502 2,501 1,403 2,251 1,568 2,501 2,550 1,000 2,085 1,918 417

Expiry date 01/31/2019 01/31/2019 05/12/2018 07/21/2018 07/20/2019 06/30/2018 03/21/2018 04/23/2018 12/31/2019 02/23/2019 10/25/2019

Citytech Argentina Citytech Argentina

HSBC

Bank Boston

Beijing TLScontact Consulting

BNP Paribas China Beijing Branch

TP Chile TP Chile

HSBC Chile

Citi Bank Banco de Chile

Service 800 Egypt Service 800 Egypt

CA Egypt CA Egypt

North Asia United CRM Technologies Ltd

HSBC China Beijing Branch

LCC

SG Bankb&bTrust

Metis Bilgisayar Sistemleri Metis Bilgisayar Sistemleri

HSBC Turkey HSBC Turkey

TOTAL

b

19,696

b

NOTE 19.2 Guarantee commitments Teleperformance SE issued a performance guarantee in November 2013bto the Secretary of State for the Home Department of the United Kingdom covering the duration of a commercial contract entered into with a Group subsidiary. The maximum amount covered by the guarantee is £60bmillion. Teleperformance SE issued a performance guarantee in December 2013bto Apple Inc. relating to the obligations of certain subsidiaries undertaken in respect of a commercial contract. The guarantee was given for the duration of the commercial contract. The maximum amount covered by the guarantee is the greater of (i) US$60bmillion and (ii) the total amount of sums paid by Apple to the subsidiaries concerned during the calendar year preceding the date of the loss event. Teleperformance SE issued a performance guarantee to Barclays Bank PLC with respect to the obligations of its subsidiary TP

Portugal under a commercial contract. The guarantee was signed in 2014band will remain in force for the duration of the contract. In July 2017, Teleperformance Portugal SA, a subsidiary of Teleperformance SE, entered into a promissory lease agreement concerning office premises. In this context, Teleperformance SE issued a joint and several guarantee for a total amount limited to €36bmillion and for the duration stated in the agreement. In 2017, Teleperformance SE has issued comfort letters to Canon, a partner with which Ypiresia 800 – Teleperformance A.E., a subsidiary of the Company, had entered into a commercial relationship. Finally, Teleperformance SE has given comfort letters to a number of banks to guarantee commitments of its subsidiaries located in Mexico, Colombia, Australia, Egypt, France, Italy, Greece, Peru, Luxembourg, Brazil, Spain, Germany, Tunisia and England in a total amount of €46.6bmillion.

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NOTE 19.3 Net asset warranties received in connection with the acquisition of shareholdings

The agreement entered into for the acquisition of Wibilong SAS contains net asset warranties intended to indemnify the acquirer against any prior existing liabilities that were not disclosed at the time of the acquisition.

The duration of each commitment is generally of two years from the date of completion of the acquisition except in certain cases for tax-related liabilities for which the duration of the commitment corresponds to the date of prescription of each potential liability.

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Teleperformance bb - bb Registration documentbb 2017