TELEPERFORMANCE_Registration_document_2017

CONSOLIDATED FINANCIAL STATEMENTS

7

7.6 Notes to the consolidated financial statements

NOTE G.9 Foreign currency exchange rates

Average 2017brate

Closing rate at 12/31/2017

Average 2016brate

Closing rate at 12/31/2016

Principal currencies

Country

EUROPE £ sterling

United Kingdom

0.88

0.89

0.82

0.86

AMERICAS AND ASIA Brazilian real

Brazil

3.60

3.97

3.86

3.43

Colombian peso

Colombia

3,332.00

3,577.00

3,376.00

3,155.00

US dollar

United States

1.13

1.20

1.11

1.05

Mexican peso Philippines peso

Mexico

21.33 56.94

23.66 59.80

20.66 52.55

21.77 52.27

Philippines

The statement of income of LanguageLine Solutions LLC was consolidated for the period from September 19 th to Decemberb31 st , 2016bat an average rate of $1.089b=b€1; the rate used for the conversion of the opening statement of financial position was $1.117b=b€1.

H. Cash flows

NOTE H.1 Non-cash items of income and expense b 2017 2016 Depreciation and amortization 251 191 Impairment loss on goodwill 67 b Increase in provisions, net of releases 22 -15 Unrealized gains and losses on financial instruments 1 -2 Share-based payments 22 22 TOTAL 363 196

NOTE H.2 Change in working capital requirements b 2017

2016

Accounts receivable - Trade Accounts payable - Trade

-109

-45

37 14

50 12 17

Other

TOTAL

-58

The increases in Accounts receivableb– Trade and Accounts payable -Trade are principally due to the increase in the level of activity.

NOTE H.3 Acquisition of subsidiaries

At the beginning of November 2017, the Group acquired Wibilong, a French start-up which is a pioneer in the field of collaborative brand and consumer solutions.

NOTE H.4 Explanation of the change in net debt in 2017

€ millions

1,667

(516)

45

(135)*

75

39

1,326

151

&DVK ȵRZ from operating activities

&DVK ȵRZV from investing activities

Minority interests settlement

Net debts as of 12/31/2016

Dividends paid

Interest paid

Non cash items

Net debt as of 12/31/2017

* ΖQFOXGLQJ H΍HFW RI H[FKDQJH UDWH Ȝ PLOOLRQ

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Teleperformance bb - bb Registration documentbb 2017