TELEPERFORMANCE_Registration_document_2017

6

Comments on the financial year

6.1

Review of the Group’s financial position and results

6.2 Review of the Company’s

158

financial position and results 163

6.1.1 Alternative performance measures (APMs)

6.2.1 Balance sheet

163 164

158 159 162 163

6.2.2 Income

6.1.2 2017 Group’s results

6.1.3 Cash flow and capital structure 6.1.4 Key figures of the main subsidiaries

6.3 Trends and Outlook

165

6.3.1 Outlook

165 165

6.3.2 Risks and uncertainties

GOOD RESULTS

DEBT REDUCTION

FAVORABLE OUTLOOK

Teleperformance bb - bb Registration Documentbb 2017 157