Sopra Steria - 2018 Registration document

CORPORATE RESPONSIBILITY Social responsibility: Involving our stakeholders to boost the impact of our actions

3. Social responsibility: Involving our stakeholders to boost the impact of our actions

As a major European player in digital transformation, Sopra Steria is a preferred partner of major organisations, helping them respond to the new challenges faced in a period of social, environmental and societal flux. This entails developing relationships of trust and transparent dialogue with our stakeholders, seeking input from our value chain into our commitments and associated policies, raising our clients’ awareness of the impact of digital technology on their

business and their own commitments, and playing a part in meeting the needs of vulnerable populations in regions where we have operations. Sopra Steria supports the United Nations Sustainable Development Goals 1, 2, 3, 4, 6, 8, 9, 10, 11, 13, 16 and 17 related to society.

3.1. Maintaining a high level of transparency and interaction with stakeholders This policy embraces the principles of transparency towards and dialogue with all key stakeholders: clients, employees, shareholders, investors, partners, suppliers and civil society. It is underpinned by three key factors: dialogue, innovation and value creation.

❙ SUMMARY OF STAKEHOLDER DIALOGUE

Clients

Regular dialogue concerning Sopra Steria’s contribution to helping clients meet their corporate responsibility challenges (meetings, questionnaires, third-party assessments, etc.). Co-development initiatives with clients focused on innovation and social inclusion and environmental clauses linked to Sopra Steria’s services. Group-wide campaigns raising awareness about corporate responsibility; Coordination of networks of employee champions and officers. Dedicated Group newsletter. Awareness-raising for new employees. Dedicated email address. Employee involvement in programmes promoting diversity, access to employment for young people, the environment and community engagement. Reporting to shareholders via the Registration Document, General Meetings, press releases and earnings presentations. Dedicated communications for employee shareholders. Communication with investors via the website and answers to specific questionnaires. Joint innovation approach with major strategic partners in digital transformation. Governance of strategic partnerships with dedicated managers working with industry and technology vendors. Purchasing policy rolled out Group-wide: purchasing procedures,Group suppliers’ charter, programme to assess suppliers and subcontractors led by an external organisation. Partnerships and sponsorships with international and local NGOs in each country. Foundations in France and India. Working with local authorities, schools and universities in the various countries in which the Group operates. Active involvement in trade unions and industry bodies. Publication of an annual Corporate Responsibility Report audited by an independent third party. Evaluation by non-financial organisations and analysts, with ratings publicly disclosed. Regular dissemination of information via the Group’s website and social networks: Twitter, Facebook, LinkedIn.

Employees

Shareholders and investors

Partners

Suppliers and subcontractors

Civil society

All stakeholders

An Advisory Board to strengthen stakeholder dialogue The Sopra Steria Group’s CR Advisory Board consists of external figures with no financial or business interests in the Group. Through their experience and expertise in key areas falling within the Group’s corporate responsibility, these advisors provide independent and

relevant insights challenging and driving improvement in the Group’s corporate responsibility approach and forging stronger dialogue with all stakeholders. An overview of the CR Advisory Board can be found in Section 1.1.3, “A corporate responsibility governance structure supporting the Group’s priorities” of Chapter 3 on page 81.

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SOPRA STERIA REGISTRATION DOCUMENT 2018