SOMFY // 2022 Annual Report

03 NON-FINANCIAL STATEMENT

Innovation can also be partnership-based via the development of white-label products, specific packaging, or the co-development of complete solutions. A perfect example is the sliding window motorisation with the Liebot Group. When they lead to new technical solutions, these innovations are the subject of patent applications or other industrial property titles. SOMFY respects the rights of third parties, and intends to enforce intellectual property rights covering its products or those resulting from partnerships. This guarantees customers can be confident of the origin of the products and of its high quality. SOMFY is also a promoter of interoperability of connected systems through its So Open programme. The Group participates in several initiatives: – direct integration of third-party protocols in TaHoma, or SOMFY protocols in partner systems; – the provision of APIs to manufacturers who wish to do so, allowing them to access SOMFY connected products through the cloud; – a longer-term programme, as member of the Open Connectivity Standard alliance that defines and maintains the Zigbee and Matter protocols. Thus, SOMFY interacts with all its customers to tailor its products and services to their individual needs and anticipates the future needs of an increasingly connected world.

accessibility: its fairly and reasonably priced ranges create value – for every link in the value chain; service-ready: its products are based on connectivity to enable – customers and partners to make the most of digitalisation; discretion: the design of the products matches various interior – styles and the noise level is reduced for greater user comfort. In parallel to its core business innovations, SOMFY offers complementary products such as connected locks and motorisation of swinging shutters, enabling it to provide consumers with complete solutions that adapt toseveral lifestyles. SOMFY is keen to meet the needs of its customers as best as possible, and seeks to promote interaction with its ecosystem and develop programmes tailored to each type of customer. A series of partnerships have therefore been established: the Expert Network brings together 2,800 SOMFY product – installers in 23 countries, who benefit from specific support and services. As ambassadors, they participate in the governance of the network and contribute to the strategic direction of the company’s activities to be ever more in tune with the needs of society; the Powered by SOMFY partnership brings together solar – protection manufacturers who motorise their products with SOMFY motors. DEVELOPING PROXIMITY WITH CUSTOMERS

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SOMFY – ANNUAL REPORT 2022