SOPRA_STERIA_REGISTRATION_DOCUMENT_2017

CORPORATE RESPONSIBILITY Responsible employment: Sopra Steria, a responsible and committed team

2.5. Employment policy in support of professional excellence Human resources are at the heart of the Corporate Plan, and Sopra Steria’s aim is to create conditions that foster a sense of pride in working together in a spirit of entrepreneurship and sharing. For many years, the Group’s growth has been backed by a proactive employment policy of recruiting talented individuals and developing employees’ skills. External growth is also a strong driver of the Group’s development and increased business volumes. Thanks to the various acquisitions completed in 2017 (575 employees), the Group can offer a comprehensive response to its clients’ needs in the areas of transformation and competitiveness. At 31 December 2017, Sopra Steria Group had a total of 41,661 employees (41,086 excluding 2017 acquisitions), mainly based in Europe, and in particular in France, the United Kingdom, Germany, Spain, India and Scandinavia, which together account for 90% of the Group’s workforce. The proportion of permanent contracts (96.1%) and temporary contracts (3.3% excluding interns) demonstrates the Group’s years- long commitment to offering stable jobs while favouring employment for young people on permanent contracts and work-linked training programmes (94% of fixed-term contracts were for work-linked training students in 2017, compared with 92% in 2016). The average age of employees on permanent contracts is 37.8, with an average length of service of 7.3 years. The proportion of women in the Group’s workforce held steady, with women representing 31% of the workforce, and 27% of engineering, consulting and project management positions. However, this proportion of women remains higher than the overall proportion of women in scientific careers (28%). Progress was made in Spain and Germany with a significant increase in the proportion of women recruited in these countries. The age pyramid, which shows a breakdown of the Group’s workforce (excluding acquisitions) by gender and age, remained stable between 2015 and 2017.

These six values guide our day-to-day actions. Sharing them helps us understand each other and work together more effectively, irrespective of business line or country. The New Way programme is designed not only to communicate our Corporate Plan and our DNA but also to release the creativity and energy of all our staff, so as to meet the challenges of transforming our business lines. Our staff are at the heart of this collective effort. To roll out New Way, an ambitious training cycle was designed to involve employees in a “collective intelligence” experience that can be put into practice on a day-to-day basis. This cycle kicked off in 2016 in France and will continue across all of the Group’s countries and subsidiaries until 2019. Within each entity, it is put together in close cooperation with local management to ensure that it is fully aligned with local challenges. It represents a total of 50,000 days’ training; in 2016, 20,000 of these were dedicated to an initial wave of 12,600 French staff, including 1,670 managers who attended a specific seminar. To sustain this positive dynamic embedding our culture, the induction training given to new employees and managers was overhauled completely in 2017 together with Sopra Steria Academy to incorporate the messages passed on at seminars or New Way days. In 2017, the Group continued to run the New Way programme in Spain and the Benelux countries, at all CIMPA’s units (France, Germany, United Kingdom and Spain) and in Infrastructure Management (France and Poland). Around 2,000 employees including 700 managers attended a dedicated seminar in 2017, representing a total of 4,800 days’ training. In 2018, Spain will complete the roll-out of the manager seminars and the employee days. Employee days will be held in France and in Poland. Italy and India are set to join the programme.

5% 5% 5%

3%

over 55

2% 2%

6% 6%

12% 12%

¬WR

5%

13%

8% 8%

19% 19%

¬WR

7%

18%

12% 12%

27% 27% 27%

¬WR

13%

3% 3% 3%

6% 6% 6%

under 25

15

10

5

0

5

10

15

20

25

30

Women in 2015 Women in 2016 Women in 2017

Men in 2015 Men in 2016 Men in 2017

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SOPRA STERIA REGISTRATION DOCUMENT 2017