CORPORATE RESPONSIBILITY Environmental responsibility: innovating in support of the environment

5.6.1. REDUCING GREENHOUSE GAS EMISSIONS FROM BUSINESS TRAVEL To reduce its greenhouse gas emissions arising from business travel, the Group has made it a priority to work to limit travel (see Chapter 3, Section 5.5.2 of the 2017 Registration Document). Overall greenhouse gas emissions reductions in line with the SBTi-approved target: The Group’s total greenhouse gas emissions (Scopes 1, 2 and 3) per employee were down 11% relative to 2016, in line with the target reduction approved by SBTi (excluding fugitive emissions and with JVs included in 2017 data but not 2016 data). These total emissions per employee have been cut by 23% since 2015, the baseline year; fugitive emissions and all sites operationally managed by Sopra Steria (including joint venture sites) were included in the scope of reporting for the first time in 2017. A breakdown of total greenhouse gas emissions by country can be found in Chapter 3, Section 7.11.1 of the 2017 Registration Document. GREENHOUSE GAS EMISSIONS ARISING FROM BUSINESS TRAVEL DECLINED SHARPLY IN 2017:

for greenhouse gas emissions arising from such travel. In 2017, this internal shadow carbon price was introduced in France, at divisional level. The goal of this exercise is to make entities more aware of the environmental impact of their carbon footprint. 5.6.2. LOWERING GREENHOUSE GAS EMISSIONS FROM OFFICES AND DATACENTRES Greenhouse gas emissions arising from the Group’s offices and datacentres have risen in absolute terms since 2016 due to expansion in the Group’s workforce and sites, and the inclusion of the NHS SBS and SSCL joint ventures within the scope of reporting. However, on a per-employee basis, these emissions were down 8.2% relative to 2016 (Scopes 1, 2 and 3, with joint ventures included in 2017 data but not in 2016 data). A breakdown of greenhouse gas emissions arising from offices and datacentres by country can be found in Chapter 3, Section 7.11.1 of the 2017 Registration Document. Putting in place a programme to measure fugitive emissions In 2017, Sopra Steria opted to gradually start reporting fugitive emissions due to the leakage of refrigerant gases from air conditioning equipment. The inclusion of these fugitive emissions conforms to the GHG Protocol, which covers gases under the Kyoto Protocol but it excludes certain refrigerant gases, such as R22. This initiative forms part of the plan to adjust the Group’s indicators that was put in place after the Group’s emissions reductions targets were approved by SBTi. The indicator on fugitive emissions is material and is monitored, as are emissions arising from energy consumption, since they are emissions influenced directly by Sopra Steria. In this first year of reporting, fugitive emissions accounted for 49% of the Group’s direct Scope 1 emissions (see Chapter 3, Section 7.11.1 of the 2017 Registration Document). Owing to the nature of Sopra Steria Group’s service businesses, greenhouse gas emissions reduction programmes can only ever achieve a partial reduction in such emissions. That being the case, in 2010 the Group launched a carbon-neutral certification programme, renewed annually, to offset the Group’s residual emissions. This certification programme uses an offsetting system to confirm the carbon neutrality of all Sopra Steria’s offices, datacentres and business travel. Sopra Steria will continue with this carbon-neutral programme covering greenhouse gas emissions arising from its activities. 5.6.4. INFLUENCING OUR ECOSYSTEM As a market-leading company, Sopra Steria contributes to initiatives launched by issue-oriented organisations and forums in its sector, so as to bring its innovative thinking and experience to bear on issues such as adoption of the TCFD-CDSB reporting recommendations, SBTi-approved greenhouse gas emissions reduction targets, carbon- neutral programmes and the introduction of internal carbon prices. The Group promotes this contribution at a variety of international events, including in particular the following: p Companies vs. Climate Change conference – Brussels, October 2017; p CDP-TCFD We Mean Business forum – “Transition at scale” – Paris, November 2017. 5.6.3. CONTINUE WITH CARBON-NEUTRAL PROGRAMME

13% Hotels

32% Air

44% Road

11% Rail

GHG emissions from business travel by type of transport in 2017

p Emissions per employee were down 5.8% year on year in 2017, with joint ventures included in 2017 data but not in 2016 data; p Emissions from air travel were 9.5% lower than in 2016, while emissions from rail travel were 6.9% higher (mainly in France and Germany), with joint ventures excluded in 2016 data but included in 2017 data; p Emissions per employee have fallen 13.9% since 2015 excluding hotels, with joint ventures included in 2017 data but not in 2016 data. A breakdown of greenhouse gas emissions arising from business travel by country can be found in Chapter 3, Section 7.11.1 of the 2017 Registration Document. Internal shadow carbon price Sopra Steria does not operate in a sector that is required to use an emissions trading system. However, to encourage a reduction in business travel with a high environmental impact, in 2016 the Group introduced an internal shadow carbon price in the United Kingdom



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