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Sustainable development Sustainable development at the heart of our strategy

The table below presents the major dialog channels with stakeholders. It is not exhaustive.

Stakeholder

Dialog

Department

Customers

E Quarterly customer satisfaction surveys E Co-innovation programs E Online publication of environmental information on products E Quarterly conference calls to present financial and non-financial information, meetings and plenary meetings E Regular meetings with individual shareholders E Quarterly newsletters to shareholders E Response to non-financial rating questionnaires E Purchaser/Supplier Meetings E Supplier’s day E Supplier qualification process E Awareness-raising about the Global Compact and ISO 26000 E Participation in the commissions and working groups on sustainable development of professional groups E Individual meetings with SRI analysts E Response to SRI analysts’ questions E Collaborative approach, creation and participation in competitiveness cluster initiatives, R&D programs, university chairs and professional associations E Active participation in international standardization bodies E PEP Ecopassport program E Adhesion to and promotion of the Global Compact E Relationships with public authorities, legislators and the European Commission, especially in the field of energy efficiency E Participation in working groups and local and international organizations on challenges within our industry E Community programs E Partnerships with local NGOs E Half-yearly employee satisfaction surveys E Social dialog with employee representation bodies E Sustainability Webradios

Quality, Customer Satisfaction, R&D, Sales, Eco-design

Financial

Finance, Board Secretary, Sustainable Development

Partners

Purchasing, Environment, R&D, Activities, Sustainable Development

Social

Human Resources, Sustainable Development

Technical

R&D, Activities, Environment

Institutional

Sustainable Development, Purchasing, Influence

Civil society

According to subject and audience, Foundation and Access to Energy program

Engaging employees in sustainable development: the Sustainability Fellows community Schneider Electric believes that all of its employees should be aware of the major sustainability issues and be ambassadors of its sustainability commitment. To achieve this goal, an initiative was launched in 2013: the Sustainability Fellows. Relying on the internal social network, the community’s objective is to make all employees aware of what sustainability is, what the main challenges linked with

this topic are, inside and outside the Company, and to understand the link between Schneider Electric’s strategy and climate or societal issues. The goal is also to allow members of this community to share their views in order to solve problems, improve the Company’s policies and actions, or to learn about the different ways to get involved daily or occasionally. The Sustainable Development Department acts as the community manager: from simple posts of polls on the social platform to quarterly Webradio live broadcasts. The Sustainability Fellows grew from a few hundred people in early 2013 to more than 5,000 in 2017.

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