SCH2017_DRF_EN_Livre.indb

1 Overview of the Group’s strategy, markets and businesses Businesses, end-markets and customer channels

expectations, the Group offers “preferred supplier contracts” and dedicated customer support to ensure that they receive the highest quality services. This organization is based on short lines of communication and decision-making, rapid mobilization of Group resources throughout the world, and dedicated teams in which management is directly involved. Schneider Electric serves 89 global customers including Apple, BHP Billiton, EDF, ExxonMobil, Nestlé and Veolia Environnement.

E Oil & Gas, in which the Group provides integrated solutions and high performance systems, software and services to oil companies and EPCs, from production to processing and supply chain; E in Utilities, the Group serves companies producing, delivering, and/or selling electricity to customers; E Water & Wastewater includes customers across the entire water cycle, from water resources to water distribution, sewerage and treatment. Schneider Electric has established a dedicated organization for global customers, “strategic accounts”, with the purpose of developing privileged relationships with them. To meet these customer Competitive landscape The main global competitors of Schneider Electric, by technology, are: E low voltage and building automation: ABB, Siemens, Eaton, Legrand, Johnson Controls; E medium voltage distribution & grid automation: ABB, Siemens, Eaton, GE; E discrete and process automation: Siemens, Rockwell Automation, ABB, Emerson, Honeywell, Yokogawa; 2.4

E critical power & cooling for IT and non-IT applications: Vertiv, Eaton. Other regional and emerging market competitors include: Chint, Weg, Larsen & Toubro and Delta Electronics.

2017 REGISTRATION DOCUMENT SCHNEIDER ELECTRIC

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