SAINT_GOBAIN_REGISTRATION_DOCUMENT_2017

4

An efficient and responsible Group Operational excellence policies

This segmentation constitutes stage 1 of a process of concentrating trade purchases among a certain number of how he is positioned within the markets in which he is active. loyal, innovating partners capable of anchoring their activities An action plan is drawn up jointly in order to improve the over time while respecting the environment, offering quality quality of the partnership. allowing the approved supplier to measure and understand

products at a competitive price, supporting brands in sales and advice, providing an effective logistic network and being profitable. This measure results in the approval of the best suppliers selected to provide the best products at the best price with the best service to satisfy customers. Optimization of the supplier portfolio is a priority objective which, following the approval, is reflected in personalized support for partners thanks to the annual Partnership Analysis. Every year, all the Business Units of the Building Distribution Sector evaluate the partners with whom they are working. Feedback to partners takes the form of a report covering the seven assessment criteria: trade, marketing, logistics, purchases, teams, CSR and digital strategy. A report is then drawn up, including the data collected from all the countries in which the Building Distribution Sector and the partner have joint activities,

The Category Managers form a community of more than 800 employees. They are responsible for the management of one or more supplier portfolios. This community is guided by means of coordination between the units and the Sector International meetings by market categories are organized in order to define common action plans with partners. The 150 representatives of this community meet once a year at the time of the Global Purchasing Committee meeting which provides the opportunity to take stock of the development of the markets, to present the development of the division and to exchange good practices. Finally, sector meetings and progress reports from the entities make it possible to strengthen the community and promote good practices throughout the year.

72 SAINT-GOBAIN - REGISTRATION DOCUMENT 2017