SAINT_GOBAIN_REGISTRATION_DOCUMENT_2017

An efficient and responsible Group Reference policies

A Human Resources policy that reflects 1.4 the Group’s values

Building on its history and its rich social dialogue, Saint-Gobain’s Human Resources (HR) policy ensures the provision of an environment that is conducive to professional and personal development for every employee and that balances job-related performance with employees’ well-being. This policy is based on compulsory buy-in from all employees for the values that Saint-Gobain expresses in its code of ethical conduct: the Principles of Conduct and Action. Over the last few years, the Group has experienced profound change, including the shift from a product-oriented rationale to a market-oriented rationale, creating a spirit of openness within Saint-Gobain: outward-looking openness to be attentive to the world around it and provide responses to customers’ needs and openness within the business, to foster dialogue, innovation, team- and project-based working and the potential for differentiation. Social, economic and technological changes make it necessary to rethink managerial practices and the functioning of the Group. In December 2016, Saint-Gobain announced five “Saint-Gobain Attitudes” to all its employees: cultivate customer intimacy: take a “solution-oriented” „ approach to understanding, anticipating and meeting the needs of external and internal customers; act like an entrepreneur: focus on performance and results, „ being open to new ideas and able to adapt to change; innovate: demonstrate curiosity, promote and value „ diversity to foster the generation of fresh ideas; be agile: be proactive and anticipate change, including „ change related to digital technology, while maintaining a focus on results; build an open and engaging culture: exercise considerate „ leadership in today’s volatile, uncertain and complex world.

These five Saint-Gobain Attitudes are relevant to all employees and reflect the Group’s heritage and its ambition to create great living places and improve everyday life. The Attitudes are both an approach to management and a state of mind. They reflect a mentality that binds all Group employees: move forward and win in a fast-paced, ever-changing world. Employees in management roles are also guided by four specific commitments in addition to the Saint-Gobain Attitudes: act in accordance with the Group’s ethics and values as „ expressed in the Principles of Conduct and Action; look after your team and each of your employees; „ say what you do and do what you say; „ refrain from any complacency. „ The Saint-Gobain Attitudes have been gradually embedded in the Group’s HR tools and procedures such as the managerial guidelines, annual appraisals and 360° feedback, induction programs for new arrivals, training, especially management training, talent management, etc. In parallel, they have been rolled out at local level to all employees via the General Delegations. Communication tools have been rolled out to ensure that employees take ownership of the Saint-Gobain Attitudes. These include a series of videos on each of the Attitudes, an e-learning course that is available on the Boost training platform and tools to support managers. Lastly, Saint-Gobain submits its human resources practices to the Top Employers Institute each year. The Group is one of 13 companies to have gained global recognition for the third year running. Some General Delegations also responded to the evaluation for their region; as a result, Saint-Gobain has Top Employers recognition in 31 countries.

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