SAINT_GOBAIN_REGISTRATION_DOCUMENT_2017

One ambition: to improve the well-being of all A Group organization to serve customer and market needs

Main brands

Positioning Fixing ceramic tiles, façade solutions, and technical, masonry and flooring mortars Full pipe system solutions for water supply and sewage systems

Construction Products specific to North American buildings

2

Main competitors Interior Solutions Armstrong (worldwide) „ BNBM (China) „ Boral (Asia) „ Johns Manville (United States) „ Kingspan (worldwide) „ Knauf (worldwide) „ Owens Corning (worldwide) „ Rockwool (worldwide) „ Siniat (Europe, Latin America) „ Technonicol (Europe) „ USG (worldwide excluding Europe) „

Exterior Solutions Ardex (worldwide) „ BASF (worldwide) „ Duktus-VonRoll (Germany) „ Electrosteel (India) „ GAF (United States) „ Jindal (India) „ Mapei (worldwide) „ Owens Corning (worldwide) „ Parex (worldwide) „ Ply Gem (United States) „

STO (worldwide) „ XinXing (China) „

Be the Reference for customers, 5.3 suppliers and employees: the Building Distribution Sector

The Building Distribution Sector brings the Group a thorough understanding of customers’ needs, be they building professionals, private project owners or large companies. It serves over seven million customers each year on the new building, renovation and home improvement markets. A word from the President “Our DNA is to be “Customer focus”, for professionals  and individuals alike. To do so, digital is a big opportunity to reach all customers in a most efficient way while improving the sector internal efficiency and transforming our relationship with our suppliers. All in all, our permanent search for ensuring even more customer satisfaction will enable us to make further progress towards profitable and sustainable growth for our brands.” — Kåre O. Malo, President, Building Distribution Sector

KEY FIGURES

Sites in 23 countries „ Over 63,000 employees „ Over 4,100 sales outlets „ Nearly 100 million visitors/year to its brands' websites „ Serves over 7 million customers (1) each year „ Competitive positions: „ No. 1 in Europe (2) in Building Distribution „ A major player (1) in the plumbing-heating-sanitary „ ware market

Source: Saint-Gobain. (1) In the market for trading in construction materials. (2)

45 SAINT-GOBAIN - REGISTRATION DOCUMENT 2017

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