RUBIS - 2019 Universal Registration Document

4 CSR AND NON-FINANCIAL INFORMATION - Methodological note

Terms (in alphabetical order) Volatile Organic Compounds (VOCs)

Definitions

Rubis Terminal Consolidated VOC emissions are those reported in respect of the year (with a one-year lag) on all French sites and on the Antwerp, Rotterdam and Dörtyol (Turkey) sites. Rubis Énergie Consolidated VOC emissions are those reported in respect of the year (with a one-year lag) on all French sites subject to a reporting requirement under the regulations in force. In the refining activity, measurements of VOC emissions are the subject of a biennial sniffing campaign conducted by an accredited independent body. This is standing water (e.g. reservoirs and lakes) or running water (e.g. rivers) above ground, sea water, rainwater, underground water and water from the distribution network used in the activities of the Group entity. Discharged water is abstracted water, plus some rainwater. Rubis Terminal The amounts of water abstracted or discharged are those reported in respect of the year (with a one-year lag) on all French sites and on the Antwerp, Rotterdam and Dörtyol (Turkey) sites. Rubis Énergie Most Rubis Énergie distribution operations do not require recurrent use of large quantities of water in industrial processes. In the refining activity, water consumption is measured on the basis of meter readings. The volume of water discharged corresponds to the value recorded by the meter at the exit of wastewater treatment. An accident affecting an employee of a Group entity, where a medical certificate or investigative findings establish that the accident was directly caused by the employee’s work at the entity concerned, and which leads to labour disruption (total or partial). Note: • for the Group’s entities operating in France, the information includes employees’ commuting accidents occurring off-site, in accordance with applicable law; • for the Group’s entities operating outside France, the inclusion or exclusion of employees’ commuting accidents depends on local laws. The number of hours worked per year may be calculated on the basis of a daily average established under prevailing law. A contract between a person following an academic training course (at university or in a training center) and a Group entity, in principle, for a fixed term of 6 months or more (except where there is an exception provided for in the applicable legislation), entitling them to call themselves an employee of the signatory company. The departure of an employee of a Group entity (including those on trial periods) as a result of an amicable agreement between the 2 parties that was not imposed by one of the parties on the other. Accordingly, departures by mutual agreement are not considered as dismissals or resignations by the applicable legislation. This category includes: • full-time or part-time contracts, whether or not the work is done in shifts; • in countries where this legislation applies: apprenticeship contracts and vocational training contracts. This category does not include: • internship contracts; • external service providers working for Group entities that have not signed an employment contract with the entity concerned; • temporary staff who are the employees of an external provider (temporary staffing company) notwithstanding the fact that they work on the site of a Group entity. Expatriate employees or seconded employees as well as employees involved in intra-group mobility should be accounted for in the entity in which they effectively and usually work. To enable global harmonization of reporting, employees were distinguished as follows: Non-executives: non-executive and non Manager employees. Executives: employees: • with managerial duties and responsibilities, without being part of the General Management or a member of the Percentage of days missed (all categories of absence combined) as a percentage of total working days per annum .

Water used

2) Employee relations information Absenteeism

Accident at work

Annual number of hours worked Apprenticeship contract or occupational training contract

Departure by mutual agreement

Employees

Job categories

Management Committee, or being a site Manager; or • with the status of cadre (executive) under French law.

Managers: Managers are executives belonging to the General Management or members of the Rubis Énergie or Rubis Terminal Management Committee, Managers of subsidiaries and site Managers and the executives that report directly to them. Number of days worked per year The total number of working days per year, which is used as the basis for the calculation of absenteeism rates, results from the conversion of the average number of hours worked each day, and may vary slightly from one subsidiary to another, taking into account applicable laws and the nature of the activities carried out locally. Unilateral decision A decision taken unilaterally by the Management of the Group entity concerned, after discussion with the employee representatives, if applicable.

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