QUADIENT - 2020 Universal Registration Document

QUADIENT IN BRIEF

A portfolio of solutions with a significant share of recurring revenue and commonalities between the businessmodels BUSINESS MODEL

INDUSTRY TRENDS

STRENGTHS

SMART HARDWARE

An integrated company ● Neworganizational structure

BUSINESS MODEL (underlying factor)

and a representative brand for all activities. New tagline: “Because connections matter.” ● Focus on the main growth drivers in three major geographic regions: North America / Main European Countries / International ● Direct or indirect distribution network covering 90 countries High-performing industrial assets ● 3 production centers ● 5 logistics centers ● 100% of industrial sites are certified ISO 14001, OHSAS 18001/45001 A culture of R&D and innovation ● 5.3% of sales dedicated to R&D ● More than 660 engineers ● 7 R&D centers ● A teamdedicated to digital innovation Expert teams ● 5,235 employees ● Diverse backgrounds: expertise, origins, skills, cultures, outlooks ● 80% of employees completed a training session in 2020; A strong financial structure ● Robust liquidity position: € 514million in cash and € 400million of undrawn credit lines at end-January 2021 ● Debt backed by future cash flows from rental operations and leasing portfolio ( € 512 million net debt) ● Leverage excluding leasing: 0.4x EBITDA (1) 28% of these training sessions were about digital technology

Digitalization, a major catalyst in the change of communication and business process automation

Subscription-related revenue ● Rental / leasing (installed base) ● Support / maintenance (installed base / charging for maintenance services) ● Supplies (Mail-Related Solutions: use / mail volumes) ● Subscription / use (Parcel Locker Solutions: based on usage rate in certain cases) Revenue not related to subscriptions ● Equipment sales (number of units sold x per-unit price) ● Installation services (Parcel Locker Solutions)

Despite its structural decline, the mail market remains large

PARCEL LOCKER SOLUTIONS

MAIL-RELATED SOLUTIONS

Customer experience, the playing field where companies can differentiate themselves

CUSTOMERS

● Residential ● Universities ● Corporates

● Small and

medium-sized enterprises

● Large

accounts

● Retailers ● Carriers

Management of last-mile parcel delivery, a priority as e-commerce surges

SUBSCRIPTION- RELATED REVENUE

Approx. 70%

Approx. 50%

(1) Net debt excluding leasing/ EBITDA excluding leasing.

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UNIVERSAL REGISTRATION DOCUMENT 2020