QUADIENT - 2020 Universal Registration Document

QUADIENT IN BRIEF

“BACK TO GROWTH” STRATEGY

Implemented early 2019, the “Back to Growth” strategic plan involved both a strong refocus of Quadient’s solutions portfolio and a major transformation of its operating model.

“Transform” 2019-2020

To learn more: Chapter 1.2

Quadient aimed at building leading market positions in highly growing businesses that are synergistic with its foundational mail-related activities. Customer communication and experience management, business process and document workflow automation, as well as automated parcel locker solutions were selected to be the Company’s growth engines while continuing to benefit from Quadient’s strong position in the highly profitable and cash generative mail-related business.

In the meantime, Quadient has profoundly changed its organization to simplify its operating model, gain efficiency and unite the entire company under a unified brand and a strong common culture. The executive team has been renewed with new talents hired to lead the transformation, leaner management layers were put in place with a strong regional focus, and centers of excellence were established to streamline internal tools and processes, and better leverage the teams’ expertise.

Simplified and refocused our operations and solutions portfolio to become a leader in each of the growth markets that we serve.

Defined a sustainable value creation model based on validated growth engines, recurring revenue and Major Operations

BOLT-ON ACQUISITIONS c. € 195-200million cash-out to date

DIVESTMENTS

c. € 90-95 million cash-in to date

Reduction of dependency to Mail-Related Solutions

2019

GROWTH ENGINES % of total Group revenue

18%

Data quality

Parcel locker solutions in the US

2018

2020

Strong share of subscription-related revenue

2020

SUBSCRIPTION-RELATED REVENUE % of total Major Operations revenue

Shipping software

69%

68%

Accounts Receivable (AR) automation solutions

2018

2020

2021

Focus on Major Operations

Graphics business in Australia

Accounts Payable (AP) automation solutions

MAJOR OPERATIONS % of total Group revenue

84%

2018

2020

Organized as one company to quickly scale by leveraging our expertise, infrastructure, commercial relationships and global footprint, generating c. € 100 million top and bottom-line synergies in 2020.

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UNIVERSAL REGISTRATION DOCUMENT 2020