QUADIENT - 2020 Universal Registration Document

NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

5.1.8

OTHER NON-FINANCIAL INFORMATION

The 2020 reporting scope does not include ProShip and Quadient Oceania data, which were divested in 2020 and YayPay acquired in July 2020.

Social data

2020

2019

2018

Headcount by gender (a) Women

1,711

1,687

1,717

Men

3,426

3,731

3,829

TOTAL NUMBER OF EMPLOYEES (TEMPORARY/CASUAL EMPLOYEES ARE EXCLUDED) (b)

5,137

5,418

5,546

Headcount by type of contract Permanent contracts

5,077

5,325

5,443

Fixed-term contracts

60

93

103

Temporary/casual employees

87

111

207

Breakdown of recruitments and departures (c) Recruitments

454

668

704

Departures

646

710

878

5

Training Number of employees involved in one or more training courses in the year

4,128

4,640

4,716

Total number of training hours

63,831

114,350

122,232

Diversity

Women managers

293

271

281

Men managers

715

756

775

Disabled employees

94

92

80

Absenteeism (d) Related to workplace accidents with time off work

0.12 0.04 0.01 4.63

0.15 0.04 0.00 3.59 3.77

0.05

Related to workplace accidents while commuting

0.03

Related to occupational illnesses

0.07

5.23 5.38

Related to illness (excluding maternity and paternity leave)

4.8

AVERAGE GROUP ABSENTEEISM RATE

Workplace accidents Number of workplace accidents

78

91

90

Workplace accidents resulting in time off work

21

30

35

Number of days lost through accidents resulting in time off work

403

1,175

1,824

Frequency rate of workplace accidents

3.1

4.2

4.7

Severity rate of workplace accidents 0.25 Workforce present as of 31 January with an employment contract with an entity of the Company (excluding temporary (a) employees and interns). Total headcount as of January 31, 2021 without the headcount of the legal entities not included in the scope of the CSR (b) 0.06 0.16

reporting as described in the methodological note in the section 5.1.9. Hires and departures within the internal mobility are not taken into account. (c) Absenteeism rate has been calculated in working days. (d)

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UNIVERSAL REGISTRATION DOCUMENT 2020