QUADIENT - 2020 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

Inbound Logistics’ Green Supply Chain Partner Award: ● this award highlights companies that are dedicated to developing sustainable innovations with measurable results that are socially and environmentally friendly. Sustainability Awards program: Quadient’s CVP Everest ● was named a 2020 Sustainability Product of the Year by Business Intelligence Group. This award honors organizations that have made sustainability an integral part of their business practice or overall mission. Parcel and Postal Technology International Award: the ● CVP Everest was selected as the Sorting and Fulfillment Technology of the Year by the 2020 Parcel and Postal Technology International, which recognizes the latest developments in the postal sector. E-commerce expansion led to a swift uptick in delivery volumes as e-commerce sales steadily rose during 2020. This increase had already placed enormous strain on cities, which struggled with increased pollution and road congestion from delivery trucks. Post-COVID-19, this upward trend will continue, meaning that many urban centers will need to put in place scalable, smart infrastructure to help combat the negative implications of soaring parcel volumes.Parcel lockers answer several infrastructural difficulties modern cities are facing due to higher volumes of e-commerce deliveries, by reducing missed deliveries and reducing the CO 2 emissions related to the re-delivery of parcels. Parcel lockers are installed around the city at places with high levels of foot traffic, such as train stations, metros, or popular shopping areas. Parcel lockers create a centralized pick-up point where multiple deliveries are made to it by the carrier for collection by recipients. This effectively eliminates delivery drivers from having to make multiple stops, as well as the potential for failed first delivery attempts. In addition, parcel lockers can also act as a drop-off point, where consumers can make returns or send other personal parcels. ANSWERING TO THE ISSUES OF THE LAST MILE DELIVERY AND RE-DELIVERY requirements and EC requirements regarding electromagnetic compatibility (directive 2004/108/EC), limiting the voltage used in electrical equipment (directive 2006/95/EC “Low voltage”) and the restriction of the use of certain hazardous substances (directive 2011/65/EC “RoHS”). Other external tests make it possible to check compliance with electromagnetic compatibility (EMC) requirements, with US Federal Communications Commission (FCC) requirements and with the Australian c-tick label guaranteeing low exposure to electromagnetic fields. Tests are also conducted on product sound emissions, on drop tests and on compliance with "Energy Star" requirements. "Energy Star" is a label created by the US Environmental Protection Agency (EPA) and recognized by the European Union. It sets out energy consumption criteria to improve the energy efficiency of office equipment. This efficiency depends on electricity consumption of products in use and in sleep mode.

INNOVATIVE AND SUSTAINABLE SOLUTIONS Quadient continually strives to propose innovative solutions that respect the environment. The boom in e-commerce and its impact on the use of cardboard and packaging materials have led the Company to design and create innovative solutions for market players. SHIPPING INNOVATION As consumers grow more conscious about the environmental impact of their purchasing decisions, a sustainable order fulfilment process becomes an integral part of minimizing a company’s negative environmental impacts. The Company has designed and developed automated packaging solutions that make made-to-measure parcels in real-time. Those solutions, named the CVP Automated Packaging Solutions, have significantly reduced the ecological impact of the supply chain by reducing the empty space in both packages and trucks. In 2020, Packaging by Quadient launched the high-velocity CVP Everest, a cutting-edge solution that creates fit-to-size packages. It reduces package volumes by up to 50 , enables savings of up to 20 of packaging materials and completely eliminates void fill. The corrugate package can also be more easily recycled compared to taped packages. By creating the smallest parcel possible, more orders can fit in each trailer, greatly reducing a retailer’s carbon footprint. Since 2016, Quadient has been singled out among logistics and packaging professionals, being awarded prizes in France and the US. In 2020, the CVP Automated Packaging Solution received several awards including: Green Supply Chain Award: this award recognizes ● companies which make sustainability one of their strategic priorities and who work tirelessly to obtain quantifiable environmental results for their own operations and supply chain. This award also recognizes providers of supply chain solutions and services that assist customers in conducting quantifiable sustainable development activities. RELIABILITY OF PRODUCTS Quadient ensures the quality, reliability and availability of its products and solutions delivered to customers. All of the Company’s R&D, manufacturing and logistic sites are ISO 9001 certified. This means that from design to after-sales service, operating procedures are deployed, and rigorous controls are applied to ensure a high level of product performance. Quadient takes great care in assessing the safety of the products it places on the market and complies with all European and international regulations. These requirements are taken into account during product development. Approval and qualification tests are first carried out internally before being confirmed by independent external laboratories. Externally conducted tests make it possible to ensure product safety. Tests mainly cover compliance with UL ("Underwriters Laboratories") requirements, Russian GOST-R regulatory PRODUCT SAFETY FOR USERS

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UNIVERSAL REGISTRATION DOCUMENT 2020