QUADIENT - 2020 Universal Registration Document

NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

throughout its life cycle when compared with a new machine. Over and above environmental impacts and raw material savings, product remanufacturing is part of a virtuous approach that allows Quadient to keep workers in jobs at the Company’s production plants and gives the Company greater control over the quality of machine products installed in customers’ premises. WASTE MANAGEMENT The waste generated by the Company comes mainly from manufacturing and logistics operations as well as the products it places on the market. This includes packaging waste, used consumables, spare parts and end-of-life products. As a responsible producer of hardware products, Quadient strives to reduce waste at the source, throughout its manufacturing operations, and ultimately avoid its products ending up in landfill. To this end, the Company has implemented take-back programs for equipment and consumables.

PRODUCTS REMANUFACTURING Remanufacturing marks a new stage in Quadient's environmental strategy, as part of a global circular economy approach. This is an industrial process in which a product is recovered from the field (e.g. product at the end of a contract, demonstration, exchange) and then inspected, dismantled, cleaned, and upgraded in terms of functionalities (hardware and software). Worn parts are replaced with new parts or parts that have been remanufactured. Once reassembled, the product is tested and packaged. These remanufactured products are therefore equivalent to new products offering the same technical characteristics and reliability. They are then placed back on the market with the same warranty as new product. In 2020, Quadient carried out life cycle assessments on a range of postage meters and folder inserters. This study, conducted by independent experts, showed that a remanufactured machine results in an environmental gain of up to 50 in terms of greenhouse gases (GHG) generated

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Initiatives

Main achievements

Ecodesign policy rolled-out within project and R&D teams • for franking and inserting machine product lines. Introduction of global reverse logistics to collect end-of-lease/ • rental, end-of-life products. 24,072 products remanufactured in 2020. • 972.84 tons of non-hazardous industrial waste in 2020 • (vs. 1,230.03 in 2019). 18.54 tonnes of hazardous industrial waste in 2020. • 97.7 of industrial waste valorized (vs. 95.6 in 2019) • of which 86.4 recovered for material in 2020 (in 2019 material recovery represented 90 ). 706 tons of WEEE (Electrical and electronic equipment waste) • in 2020. Implementation of a franking machine consumables collection • process in the United States, Canada, France, United Kingdom, Ireland, Benelux and Germany. 29.6 of franking machines supplies collected from customers. •

Ecodesign of products

Remanufacturing of products

Reuse and recycling waste

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UNIVERSAL REGISTRATION DOCUMENT 2020