QUADIENT - 2020 Universal Registration Document

NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

Additionally, a Data Council was established in the first half of 2020, led by the Company's Data Protection Officer and Chief Digital Officer and comprised of stakeholders across the organization to provide the proper governance, transparency and guidance related to these important issues. In 2020, a cross functional data protection team has worked to accomplish the data privacy objectives. Notable achievements include: implementation of a single record of processing to inventory and manage all Quadient processing activities; creation and update of critical Quadient extends its CSR and ethical commitments to all its partners, who must comply with applicable laws and regulations, International Labour Organization conventions and the Company’s responsible procurement policy. To this end, since 2016 the industrial partnership and procurement department, in collaboration with CSR and Compliance management, has rolled out its supplier code of conduct and its responsible procurement policy across its entire range of manufacturing suppliers. The policy against modern slavery and human trafficking complements the measures taken by the Company to support human rights. Quadient has also disclosed its conflict minerals policy to its electronic suppliers and requested them to provide evidence that they do not use conflict minerals in the manufacturing of components they deliver to Quadient. Quadient seeks to establish mutually beneficial partnerships with its suppliers and to conduct business with them in a responsible, ethical and sustainable manner. The Company, therefore, endeavors to work only with partners who share its values and have similar ethical rules to its own.

policies related to information security and data privacy; generalization of the usage of tools that could detect phishing; and finalizing the implementation of a global data incident management process. In addition, the Company has secured its relationships with its subcontractors and implemented a process to respond to data subject access requests where applicable. Various privacy impact assessments and audits for new products and newcomers, like Parcel Pending and YayPay, have been initiated and completed to ensure safe integration and commercialization of Quadient’s products. Quadient is also committed to choosing its suppliers carefully, fairly and with integrity. They are selected using the established procurement strategy or by invitation to tender based on their ability to meet the Company’s requirements in terms of quality, price, service, reliability, technology, safety, the environment, and ethics. The Company also endeavors not to create a situation of mutual dependence in terms of revenue, technology, and know-how. Quadient ensures that its suppliers comply with its requirements through dialog, visits, audits, and performance assessments carried out by its teams. Over and above contractual matters and supplier selection audits, since 2017 the industrial partnership and procurement department has launched CSR assessment campaign for its suppliers. Those who do not fulfil the Company's assessment are asked to provide an action plan. In 2020, Quadient reviewed its responsible procurement approach to extend it progressively to all Quadient's purchases. The Company has also updated its Supplier Code of Conduct in early 2021. 221 suppliers assessed since 2017, representing more than 98 • of the total manufacturing purchases from the plants at Le Lude and Drachten and from Quadient’s OEM partners in 2020. 89.2 of suppliers assessed obtained a score in keeping with • the Company’s requirements. An action plan is required from suppliers who do not comply with the supplier code of conduct. Eight CSR audits carried out with tier-two suppliers in Asia • (China and Malaysia) completed in 2018 and 2019. CSR and ethics training over two days for purchasing • and supplier quality teams present in Asia (Hong Kong). These teams cover all of the relationships with the Company’s suppliers in China and Malaysia. Discussions with the team of buyers to jointly define the CSR • criteria relevant to different types of suppliers, particularly on social issues. Listed according to the criteria defined by the Company. • The Company was awarded “Gold” status (69/100) at the latest • assessment conducted by EcoVadis in 2020. It shares its profit with its customers (selection criterion in certain cases) and suppliers and invites its suppliers to complete the EcoVadis questionnaire. Main achievements

Engage with partners and suppliers who observe standards similar to those of the Company

5

Initiatives

Assessment of suppliers’ CSR performance

Supplier CSR audits

Staff involvement and training in responsible procurement

Involvement of suppliers and responses to non-financial rating agencies

117

UNIVERSAL REGISTRATION DOCUMENT 2020

Made with FlippingBook flipbook maker