QUADIENT - 2020 Universal Registration Document

NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

Also in the last quarter of 2020, mandatory training regarding the code of ethics was launched on LinkedIn Learning, which included a video, a short quiz (passed with a score of at least 80 ), and an endorsement form to be completed by all employees. 64.2 of employees have completed the online training and 61.8 have endorsed the code of ethics as of end of January 2021.

manager could cause difficulties (for example, if the direct line manager was involved in the alleged misconduct) or that the alert notified may not be properly followed-up, they may directly contact one of the following departments: Human Resources, Compliance, Legal or Internal Audit. To complement this process, the Quadient Ethics line was launched in May 2020. It is a comprehensive and confidential reporting tool, hosted and operated by third-party provider NAVEX Global, which assists employees to report anonymously any concerns related to Ethics & Compliance (e.g. fraud, abuse, and other misconduct in the workplace), via a form online (website) or a hotline, available 24 hours a day, 365 days a year. This corporate platform also allows employees to ask questions about the code of ethics and other corporate policies. In a second step, this ethics line will also be available for Quadient’s third parties (e.g. customers, suppliers, partners). All escalated or identified ethic breaches are analyzed by the Ethics & Compliance committee composed of the Chief People Officer, General Counsel, Vice President of Internal Audit and Vice President of CSR & Compliance. HUMAN RIGHTS By joining the UN Global Compact in 2021, Quadient asserts its commitment to supporting and promoting respect of human rights within its sphere of influence, Quadient runs its business in accordance with the fundamental principles outlined in the United Nations Universal Declaration of Human Rights and conventions of the International Labour Organization. The Company strongly condemns the following: modern slavery and the trafficking of human beings; all forms of illegal, forced or compulsory labor, in particular child labor; discrimination in respect of employment and occupation; restriction of freedom of association and the right to collective bargaining. Quadient supports these principles in its code of ethics, its position on labor relations, hiring practices and its relationships with partners, suppliers and customers. The Company ensures that its operations comply with its code of ethics through its procedures and internal control systems including regular operating reviews, risk management, internal audits and supplier assessments.

PREVENTION OF AND FIGHT AGAINST FRAUD AND CORRUPTION

In accordance with its code of ethics, Quadient complies with the anti-corruption laws of the countries in which it operates and has a zero-tolerance policy for corrupt practices, including in particular giving or accepting bribes, either by an employee or a third party acting on behalf of the Company. Quadient rejects all forms of corruption and prohibits demanding, accepting, offering or giving bribes, gifts or other benefits, either directly or indirectly. It also raises awareness and provides training to its employees on the prevention of fraud and corruption. Quadient’s Board of Directors has 9 independent members. The Board’s rules of procedures, establishment of a Conflict-of-interest policy, and a fraud prevention procedure minimize the risk of abuse and misdeeds. In addition, the managers concerned are required to sign an annual conflict of interest form for internal controls. ANTI-TRUST LAWS AND FAIR COMPETITION Quadient does not tolerate anti-competitive practices, including price fixing, the rigging of tenders and responses to tenders, or sharing customers, markets or territories. Accordingly, Quadient forbids its employees from entering into any agreement with competitors intended to restrict the nature or quantity of products and services offered, as well as any agreement with suppliers or other partners to obstruct fair competition or the exchange of information with competitors regarding corporate strategy on products or pricing. Quadient has implemented a corporate whistleblowing procedure to facilitate the reporting of any possible breach of its code of ethics. Different escalation channels are available to raise concerns. Employees are encouraged to report through the management line first. However, if an employee considers that informing their direct line WHISTLE-BLOWING PROCEDURES

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Protect privacy and integrity of data entrusted to Quadient against internal and external threats

In an increasingly connected world, with ever-increasing amounts of electronic mail and parcel volumes growing in line with the growth of e-commerce, Quadient has made a firm shift to digital. In addition to smart machines to process traditional mail, the Company’s offering now includes solutions and software either dedicated to digital communications management or aimed at facilitating parcel processing.

Quadient handles a lot of sensitive information every day and protecting such information has always been of very high concern for the Company, including the protection of postal transactions, customer’s data, and the Company’s data. Aware of the consequences of a security failure in its operations, the Company is committed to safeguarding the confidentiality, integrity and availability of all physical and electronic information assets to ensure that regulatory, operational and contractual requirements are fulfilled.

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UNIVERSAL REGISTRATION DOCUMENT 2020