QUADIENT - 2020 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

5.1.4

ENABLING A CULTURE OF EXCELLENCE AND INTEGRITY

Quadient expects each of its employees to act with honesty solutions. Beyond the regulatory obligations, Quadient has and integrity, and to comply with applicable laws, rules and defined the ethical standards it wishes to encourage regulations governing all aspects of the business including among its employees and as part of its dialogue with research, development, manufacturing, marketing, sales external stakeholders. and distribution of products and associated services and

Ambitions & targets 2021-2023

Ambitions

KPIs

2020 Results

Targets 2021-2023

of employees that endorsed the code of ethics of employees that completed the training on the code of ethics of employees having completed compliance and business ethics training program (a) of employees having completed data privacy training program of employees having completed information security training program of newly delivered digital services compliant to Quadient's Digital security Standards (c) of strategic suppliers that endorsed the Suppliers code of conduct (d) of evaluated suppliers compliant with Quadient's Suppliers code of conduct requirements (d) of buyers trained on responsible procurement

61.8

>95

Promote a culture of integrity and ethical conduct through Quadient’s code of ethics and compliance program

64.2

>95

>95

NC

>95

NC (b)

Protect privacy and integrity of data entrusted to us against internal and external threats

>95

NC (b)

>95

NC

Updated supplier code of conduct to be endorsed in 2021

N/A

Engage with partners and suppliers who observe

ethical standards like those of the company

89.2

>85

>90

NC (e)

New compliance training programs will be launched in 2021. New training programs launched in February 2021. Digital Security Standards have been developed in 2020. (c) Scope to extend starting in 2021 to non-production strategic suppliers. (d) Training program for purchasing teams will be launched in 2021. (e) (a) (b)

Promote a culture of integrity and ethical conduct through Quadient’s compliance program

protection and societal commitment). The new version also includes useful recommendations for how to anchor the code of ethics in Quadient’s corporate culture and

THE CODE OF ETHICS

Designed to promote ethical behavior among employees and external stakeholders, Quadient's code of ethics sets the framework for its requirements and practices, a framework on which it relies to make its decisions and carry out its activities. It was updated in July 2020 and covers a broad range of crucial topics: Human Rights; Employees (health & safety at work, diversity, fairness and respect, employee development, open dialogue, and representative bodies); Business Ethics (anti-trust laws and fair competition, corruption, political engagement, communication); Business Relationships (customers and partners); Company assets and third parties (protection of the Company assets, confidential information and data protection, respect for intellectual property rights); Citizenship and responsible engagement (environmental

takes into account Quadient’s new values.

Quadient asks every employee, regardless of their role, function or entity, to follow the code of ethics when working for or representing Quadient. It also expects and encourages its business partners and suppliers to act in a way that is consistent with this code. The code is available in the following languages: French, English, Dutch, German, Italian, Spanish, and Czech. Each legal entity makes the code available to its employees on their regional Intranet or by distributing a printed version. It is also available on the new corporate website: https://www.quadient.com/about- us/corporate-responsibility.

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UNIVERSAL REGISTRATION DOCUMENT 2020