QUADIENT - 2020 Universal Registration Document

Quadient, a responsable company QUADIENT IN BRIEF

Health, safety and well-being

Inclusion and diversity

Human capital development

New inclusion & diversity policy and adhesion to inclusion & diversity charters Women represent 33.3% of Quadient's total workforce and 16.9% of Senior Leaders Deployment of the “ Empowered Communities” program

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80.3% of employees attended at least one training course in 2020 Deployment of the “ LinkedIn Learning ” e-program and online English classes

“Best places to Work” score 68.68/75

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0.05% % absenteeism due to workplace accidents

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Empowering Quadient's people to achieve the Company strategy

● Enhancement of wellness and employee assistance program during the COVID-19 pandemic Flexible working conditions Implementation of “Work from anywhere” and “Smart Work” programs During the COVID-19 pandemic, 79% of employees worked remotely ● ●

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To learn more: Chapter 5.1.3

Data protection and information security

Responsible procurement 221 suppliers assessed, representing more then 98% of production purchasing 89.2% of suppliers assessed comply with the requirements of the Suppliers' Code of Conduct ● ●

Code of Ethics

Deployment of updated Code of Ethics and Ethics alerting system 64.2% of employees have completed the training on the Code of Ethics 61.8% of employees have endorsed the Code of Ethics

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16 security audits conducted

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Enabling a culture of excellence and integrity

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To learn more : Chapter 5.1.4

Circular economy

Climate change

86.4% of industrial waste recycled 29.6% of used ink cartridges collected

Low carbon energy (renewable energy and

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heating network) accounts for 16.64% of the total energy consumption En 2020, Quadient obtained a score of B on the Carbon Disclosure Project (CDP) questionnaire

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ReduceQuadient’s environmental footprint

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Industrial waste and green-house gas emissions materially decreased due to exceptional COVID-19 environment, following a notable reduction in 2019

To learn more : Chapter 5.1.5

Technology & innovation 5.3% of sales dedicated to R&D, especially to develop cloud-based offer for digital solutions and enhance existing products with new functionalities ●

Sustainable products and solutions

Customer satisfaction

Customer satisfaction rate of 97%

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Build the best customer experience by offering innovative, reliable, and sustainable solutions

34.6% of hardware products placed on the market come from remanufacturing

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To learn more : Chapter 5.1.6

Philanthropy

Selection of a community engagement platform to promote volunteering Several local sponsorship and volunteering initiatives

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A new Philantropic program at corporate level around three causes: education and decent employment, inclusion and diversity, and the reduction of waste and pollution A new Philanthropy policy

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Engage and support the communities

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To learn more Chapter 5.1.7

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UNIVERSAL REGISTRATION DOCUMENT 2020