QUADIENT - 2020 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

Non-financial risks

The non-financial risk mapping has been built in risks relevant to them and rate them on their likelihood accordance with the Company's global risk mapping (from "Improbable" to "Probable/Very Likely") and their introduced in chapter 4, "Risk Factors and Internal impact (from "Low" to "Very High") for the Company. Control", of this universal registration document. Each risk Consolidated results were presented and validated by has been assessed according to the same methodology Quadient's risks committee. and criteria. All Executive Leaders were asked to list all

Presentation of the main non-financial risks

Main CSR risk/ opportunity

Risk value

Risk description

People Human capital development, talent attraction and retention Diversity and inclusive workplace

Anticipate problems with the transmission, transfer and acquisition of key or rare skills. Provide expert advice to employees and ensure they use it effectively to provide the highest quality of service. Prevent any risk related to recruiting and retaining key people and qualified staff. Promote equal opportunities in terms of recruitment, pay and benefits, promotion, access to leadership programs, training and career management. Prevent any risk of discrimination in general (age, race, gender, ethnic or social origin, nationality, language, religion, health, disability, marital status, sexual orientation, political or philosophical opinion, veteran status or otherwise, trade union membership or other characteristics protected by applicable laws and regulations). Promote work/life balance (flexible work, parental leave, teleworking, etc.). Prevent the risk of deterioration of working conditions and the working atmosphere within the Company leading to an increase in accidents and harming physical and mental health (especially during COVID-19 pandemic). Adopt transparent communication regarding the company’s policies on fraud, corruption and anti-competitive practices. Act in accordance with the legal requirements of the host country on the implementation of anti-corruption and anti-fraud policies, including third party whistle-blower programs. Protect data integrity against cyber-attacks, negligence or illegal access resulting in the corruption, theft, loss, leak of the Company’s data or personal data or disruption of business. Prevent the risk of human rights violations and abuse in the supply chain and operations by applying reasonable due diligence to both direct and indirect subcontractors and suppliers. Prevent the risk of failure to reduce the environmental footprint of products by acting with suppliers.

Health & safety and well-being at work

Ethics & Compliance Breach of ethical rules

Data privacy & integrity

Sustainable procurement & human rights

Environment Circular economy Incorporate the principles of a circular economy (ecodesign, waste recycling, reuse, remanufacturing) when defining Quadient's solutions and services and in their business models.

Climate change

Reduce Quadient’s carbon footprint and seize opportunities to reduce operational costs at a time when climate change regulations are becoming more restrictive and carbon taxes a reality.

Solutions Ecodesign and sustainable products and solutions Intellectual property rights

Offer the best customer experience through innovative, competitive and sustainable solutions and services launched on the market at the right time.

Respect and enforce Quadient' intellectual property rights to avoid patent litigation, statutory fines and regulations associated with anti-competitive practices.

Philanthropy Community engagement

Encourage employees to support local communities and embody Quadient's values.

Legend: High risk, Medium risk, Low risk

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UNIVERSAL REGISTRATION DOCUMENT 2020