QUADIENT - 2020 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal, and environmental information

Social, societal, 5.1

and environmental information

5.1.1

PREAMBLE

For more than a decade, Quadient has been actively building a culture that conducts its business with the utmost integrity, offers innovative and sustainable solutions, and limits the Company’s impact on the environment. Quadient believes that these continuous efforts will ultimately result in a better future for the Company’s customers, employees, and the communities it serves. Quadient also believes that conducting business in an ethical and responsible manner is essential to its sustainable growth and success. As the world faces rapidly evolving environmental, social and economic dynamics, Quadient is prepared to face these challenges as a leader in its field. As a result of the Company's strategy announced in January 2019, Quadient has also adjusted its CSR (Corporate Social Responsibility) strategy and organization Quadient has deployed a CSR strategy that is in line with the Company’s business and meets the environmental, social and societal challenges the Company faces. To achieve these objectives, the CSR strategy is built around five pillars: empower Quadient's employees to achieve the ● company strategy; enable a culture of excellence and integrity; ● reduce Quadient’s environmental footprint; ● build the best customer experience by offering ● innovative, reliable and sustainable solutions; and engage within local communities and support them. ● CSR STRATEGY AND POLICY 5.1.2

to meet the needs of its future. Quadient’s CSR strategy is guided by an in-depth materiality analysis, which was updated in 2019 and is summarized in this document. In terms of organization and governance, the CSR & Compliance team has joined the Transformation department, which is in charge of driving the strategic initiatives and transformation of the Company. The Strategy and Corporate Social Responsibility Committee of the Board of Directors, created in September 2018, now reviews the Company’s progress on CSR matters regularly and offers its advice and support for future improvements. This chapter explains some of the non-financial risks, challenges and opportunities that have been incorporated into Quadient's CSR strategy, as well as the main results in 2020 (1) . Quadient believes that anticipating environmental and social issues, together with the management of risks and opportunities, are important drivers of operational performance. The CSR strategy takes into account the specific challenges of Quadient's activities as identified through the materiality analysis following consultation with internal and external stakeholders. This approach allows those stakeholders to participate in building a sustainable future while ensuring the Company's performance and stability.

(1) In accordance with the order of 19 July 2017 and the decree of 9 August 2017, the other elements constituting the non-financial performance statement such as the value creation model and the materiality analysis of Quadient can be found in the introduction book of this document.

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UNIVERSAL REGISTRATION DOCUMENT 2020