QUADIENT - 2019 Universal Registration Document

Contents

Message from the Chairman

2 3 4 6 8

4

Three questions for the Chief Executive Officer

Profile & activities

RISK FACTORS AND INTERNAL CONTROL

"Back to Growth“ strategy

79

Business model

Quadient, a responsible company

10 12 13 14 15

Risk factors 4.1 Insurance 4.2

80 88

A largely independant Board of directors An international management team

Internal control and internal audit 4.3 procedures

89

Financial performance

Investor relations

5

1

NON-FINANCIAL PERFORMANCE STATEMENT Social, societal and environmental 5.1 information Independent third party’s report on 5.2 consolidated non-financial statement presented in the management report

95

CORPORATE OVERVIEW

17

96

1.1

Activities

18

Strategy 1.2

22 24

119

Organizational structure 1.3

2

6

CORPORATE GOVERNANCE REPORT

FINANCIAL STATEMENTS

123

27

Consolidated financial statements 6.1 Statutory auditors’ report on the 6.2 consolidated financial statements Analysis of Neopost S.A.'s annual results 6.3 Neopost S.A. statements of financial 6.4 position Statutory auditors’ report on the financial 6.5 statements

124

Board of directors 2.1

28

Committees 2.2

41

190 195

Management team 2.3

45 46 62

Remuneration of managers and directors 2.4

Related-party agreements 2.5

199

Summary table of the Extraordinary 2.6 General Meeting delegations to the Board of directors Information that could have an impact in 2.7 the event of a takeover bid or exchange offer Practical information for attending 2.8 the General Meeting Special report of the statutory auditors on 2.9 regulated agreements and commitments

230

62

7

63

INFORMATION ON THE COMPANY AND ITS SHARE CAPITAL

235

64

66

Neopost S.A. share capital 7.1

236 239

Quadient shares 7.2

3

8

MANAGEMENT REPORT

67

ADDITIONAL INFORMATION

241

Review of Quadient's financial position 3.1 and results in 2019

68 75 77

General information 8.1

242 243

Ownership structure 3.2

Recent events 8.2

Information on trends and outlook 3.3

Officer responsible for the Universal 8.3 Registration Document and Auditors

243 244

Statements by officer 8.4

Fees paid to the statutory auditors and 8.5 members of their networks

245 245 246

Information policy 8.6 Concordance tables 8.7