QUADIENT - 2019 Universal Registration Document

NON-FINANCIAL PERFORMANCE STATEMENT Social, societal and environmental information

Objectives

Initiatives

2019 Results

Promote take back and recycling programs for products and supplies

Eco-design of products

Eco-design policy rolled-out within project and R&D • teams for franking and inserting machine product lines. Introduction of global reverse logistics to collect • end-of-lease/rental, end-of-life products. 38,814 products remanufactured in 2019. • 1,230.03 tonnes of non-hazardous industrial waste in • 2019 (versus 1,356.97 in 2018). 10.28 tonnes of hazardous industrial waste in 2019 • (versus 18.82 tonnes in 2018). 95.6 % of industrial waste valorized (versus 99.6 % in • 2018) of which 90 % recovered for material in 2019 (in 2018 material recovery represented 92 % ). 766 tonnes of WEEE (Electrical and electronic • equipment waste) in 2019. Implementation of a franking machine consumables • collection process in the United States, Canada, France, United Kingdom, Ireland, Benelux and Germany. 31 % of franking machines supplies collected from • customers. Risk linked to changes in the regulations to reduce ● greenhouse gas emissions: Quadient is mindful of the development of such rules, existing or future, the increased stringency of which could have a negative impact on its future sales and activities, thus increasing its operational costs and reducing profitability; Risk linked to behavioral changes in stakeholders: ● regulatory changes and the common aim of customers, investors and shareholders to reduce CO 2 emissions are becoming increasingly important to companies whose product offerings and activities have minimal impact on the environment. Most public or private calls for tender include criteria on environmental performance and particularly on the carbon footprint of the products or services delivered. Article 173 of the French Energy Transition Law requires institutional investors to transparently disclose how environmental, social and governance criteria are considered in their investment decisions.

Reduce generation of waste within our industrial operations

Remanufacturing of products

Maintain high rate of waste recycling

Reuse and recycling waste

5

Support transition to a low carbon economy by reducing our carbon emissions Aware of the consequences of the risks linked to climate change, Quadient has analyzed the potential effects of this phenomenon on its activities. Three risks that could have a medium- or long-term impact have been identified and are described below. Risk linked to the intensification of natural disasters and ● events: on account of their geographic location, some Quadient sites and some industrial partners and suppliers are exposed to natural disasters or events such as earthquakes, or to climatic phenomena such as hurricanes, cyclones, typhoons or even floods and tidal waves, which will occur increasingly often. The logistics center in Memphis, the production site in Drachten and Quadient offices at Hong Kong appear to be the most exposed. These events are likely to affect the availability of parts and components necessary for the manufacture of the products, and to damage production facilities, slow the supply chain, temporarily interrupt production and distribution, and potentially threaten the safety of employees;

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UNIVERSAL REGISTRATION DOCUMENT 2019