QUADIENT - 2019 Universal Registration Document

5 NON-FINANCIAL PERFORMANCE STATEMENT Social, societal and environmental information

Provide great working conditions where all employees perform at their very best

As a responsible employer, Quadient prioritizes the tolerate any form of harassment, intimidation, threat or well-being of its employees, encourages professional and violence. These commitments protect employees’ quality personal development, and fosters a culture of of life based on the health and safety of each individual. collaboration. These commitments are formalized in the This philosophy is a fundamental duty, driven by all entities Company’s Code of Ethics, implemented across the within the Company.

organization. The Company focuses on issues such as work/life balance by increasingly allowing employees to work remotely, the right to disconnect, the prevention of psycho-social risks notably through training, and regularly monitoring employee commitment. Quadient provides its employees with safe, risk-free workplaces, and does not

In 2019, 35 collective agreements have been signed with workers’ representative bodies. 128 collective agreements are currently effective and covers, for example, work arrangements, work/life balance, etc.

Objectives

Initiatives

2019 Results

Flexible working Over 50 % of entities offer their employees • teleworking (excluding industrial sites). Widespread introduction of the right to disconnect.

Promote agile and flexible work arrangements

OHSAS 18001/ISO 45001: 56 % of Company's staff • are covered by these certification programs 47 % of employees have access to wellness • programs in 2019 Training sessions on psycho-social and • occupational health and safety are offered to employees every year The absenteeism rate for work-related accidents • with time off is relatively low at 0.12 % .

Provide access to wellness and work-life balance programs to all employees

Health and safety prevention

once again received a Gold award from the American Heart Association as a Heart Healthy Workplace.

FOCUS ON TELEWORKING For several years now, the Company has offered employees the option of working remotely (teleworking) and adopting flexible work hours, as long as this remains compatible with the nature and purpose of their duties and complies with local laws. This approach is part of a process to improve the quality of life at work. In order to do so, Quadient provides employees with the digital tools necessary to work remotely. Most employees are equipped with laptops and mobile phones. The migration to Office 365 and a connection through the Company’s Virtual Private Network enables access to all the applications and collaboration tools employees need for remote work. Furthermore, the introduction of teleworking plays an important role in the Business Continuity Plan implemented by the Company in the context of the COVID-19 pandemic. WELLNESS AND EMPLOYEE ASSISTANCE PROGRAM In 2019, the Company implemented an Employee Assistance Program to help employees manage life’s challenges and prepare them to be more effective and perform better at work and in their life in general. Through this Program, employees and their families can access practical information and advice on a broad range of topics, from financial advice to addiction. Information can be provided over the phone or meetings arranged at the employee’s convenience. The support is provided by Workplace Options, an independent company specializing in the provision of wellness offerings and employee assistance programs. In France the program is managed by its French subsidiary Réhalto and in the United States and Canada by Cigna. For the sixth time, the Quadient Wellness Program in the United States received the Platinum award from the Fairfield Business Council in Connecticut as a Healthy Workplace. This program provides many resources and activities to help employees live healthier lives including wellness, health, and fitness seminars and webinars and mental and physical challenges. Quadient Inc. has also

Create a diverse and inclusive culture and be an equal opportunity employer Quadient’s growth is intrinsically linked to the diversity and complementarity of the skills of its workforce. The Company is proud of the multiculturalism of its teams, and relies on them to encourage innovation, creativity and collaboration. Quadient adheres strictly to a fair and equitable hiring process. By respecting all cultures and fostering an inclusive work environment, every employee is empowered to do inspired, passionate work and help the Company succeed. Quadient offers equal employment opportunities to all employees and applicants. The Company does not tolerate discrimination with reference to age, race, gender, ethnic or social origin, nationality, language, religion, health, disability, marital status, sexual orientation, political or philosophical opinion, veteran or other status, trade union membership or other characteristics protected by applicable laws and regulations. All employees, regardless of job title or level, must be treated fairly in matters relating to promotion, training, hiring, compensation and termination. Quadient has set high ethical standards for everyone who acts on behalf of Quadient, and strictly prohibits any acts of violence, harassment and bullying, whether done by an employee or a non-employee. To accelerate equal representation in the Company's governance, Quadient aimed to have more women present on the Management team by the end of 2019 financial year. As of February 1, 2020, there are two women within the Management team.

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UNIVERSAL REGISTRATION DOCUMENT 2019