Plastic Omnium // 2021 Universal Registration Document

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NON-FINANCIAL REPORTING DISCLOSURE The risk management and non-financial reporting of the Group

laboratories), the teams carry out digital and physical tests using climatic chambers and vibrating bridges or by performing pedestrian crash tests. The teams also began a feasibility study for an innovative system to see and detect defects during the manufacturing stages. Within Clean Energy Systems, quality tests are organized at the Group's Research and Development sites. Complete product traceability (traceability of the components, identification of the delivery) is systematically recorded and the traceability data is saved. It is effective on an ongoing basis. Quality requirements also cover the needs and specifications of customers. A reaction plan is set up in the event of customer complaints: transmission of information within the plant, processing, immediate disposal of parts, analysis of inventories and parts in transit. The quality teams monitor incidents in the field in the customer portals on a monthly basis. The expectations and specificities of HBPO’s customers tend to change, which leads teams to analyze and sometimes break down existing processes in the plants in order, for example, to reduce energy consumption during manufacturing. Within Intelligent Exterior Systems, the Quality Department works together with the Innovation Department on risk analyses related to future customer expectations. As such, changes are under way, in particular on the integration of ADAS (Advanced Driver Assistance Systems) functions for autonomous vehicles. System quality System quality includes the quality management systems implemented within Plastic Omnium’s business lines. The Integrated Management System (IMS) makes it possible to manage several quality systems by integrating the objectives of each one into an overall performance strategy. Clean Energy Systems integrated the quality systems covering the requirements of ISO 14001 (Environmental Management System), ISO 45001 (Occupational Health and Safety Management System), ISO 50001 (Energy Management System) and IATF 16949 (Quality Management System specific to the automotive industry). This year, the IMS is still in the adjustment and improvement phase: the internal organization has been restructured allowing the establishment of leadership that is centralized and clearly defined by role across the entire scope. This IMS aims to reach global operational excellence by covering all processes. It enables a strong quality culture to be developed throughout the organization and promoted to suppliers, customers and partners. It also strengthens the quality spirit within the Group with its six quality principles based on non-compliance management, work quality standards, customer requirements, work environment, problem solving and continuous improvement. HBPO also has its own IMS which includes in particular the IATF. The IMS is being rolled out to all of its sites. The objectives of the IMS within HBPO will be defined in 2022. HBPO wants to adapt its performance to the Group’s challenges and prioritize the reduction of greenhouse gas emissions and costs in its overall performance. The digitization of quality systems also makes it possible to improve data management and the quality of reporting. The Clean Energy Systems teams worked on the introduction of a new data management tool. The purpose of this internal system is to make the decision-making process more objective, make data collection more reliable and to automate the traceability of information.

Quality is therefore a major pillar of operational excellence, which is one of the fundamentals of the Group’s success. It is carried out on a daily basis by all employees. Plastic Omnium’s strategy is based on creating customized solutions to meet its customers’ current needs while investing in the optimization of its industrial network: the transition to Industry 4.0 optimizes its industrial processes and ensures high standards in terms of products quality and customer satisfaction. Driven by the Quality Department of each business line with its own policies and resources, quality is embedded in several areas to ensure compliance throughout the product life cycle: operational quality; ● In 2021, the Clean Energy Systems teams worked at improving their quality strategy. Their quality approach focused in particular on the operational quality culture and non-compliance, with the aim of reducing the costs of quality failings by 2026. Operational quality Operational quality represents the resources and methods used by Plastic Omnium to ensure control of all its quality processes and the quality of its products. Building and promoting a culture of quality in the business lines is essential to ensure operational quality. The success of a quality program depends first and foremost on a robust organization, mastery of key information, strategic skills and driving leadership. Strict rules are established and presented during quality training on the management of defective or suspicious parts, inspections, measurements, error detection or process control. In 2021, as part of the OMEGA project, Intelligent Exterior Systems improved standardization in the business lines by mapping the operational requirements of the various functions. An internal roadmap provides for the monthly communication of new operational standards in order of priority, over a total period of three years. The objective of this project is to improve industrial performance and standardize methods across all of the business line's production sites. Intelligent Exterior Systems also has a training library of around 80 modules. These training courses cover all quality needs and requirements: training on customer requirements, processes, risk analyses and mindset. HBPO has mandatory online training for everyone and on-site training in plants. Due to the diversity in types of plants, training is carried out according to the risks and on-the-ground observations reported by the site quality managers. In 2021, training courses focused on quality processes and their improvement. Project quality Project quality covers all the processes put in place by Plastic Omnium to ensure the development of products that meet customer requirements and specifications. All products are assessed from an end-user security risk point of view right from the design phase. Projects are tested with a mechanical risk method. Customer Specific Requirements (CSR) are incorporated into the quality processes. Within the Intelligent Exterior Systems laboratories, two of which are ISO 17025 certified (the certification for testing and calibration project quality; ● system quality; ● supplier quality. ●

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PLASTIC OMNIUM UNIVERSAL REGISTRATION DOCUMENT 2021