PSA_GROUP_REGISTRATION_DOCUMENT_2017

DECLARATION ON EXTRA-FINANCIAL PERFORMANCE Corporate sustainable Development Commitment

Cumulative total through 2017

Cumulative total through 2015 Cumulative total through 2016

Cumulative total of Peugeot, Citroën and DS vehicles standardly equipped with the Groupe PSA emergency call system

1,055.24

2,300,764

2,902,611

Cumulative total alerts sent to emergency services

16,167

20,184

24,824

17 countries: France, Germany, Italy, Spain, Belgium, Luxembourg, the Netherlands, Portugal, Austria, Switzerland, Denmark, Poland,

Countries in which the Groupe PSA emergency call service is available

17 countries: same

the United Kingdom, Czech Republic, Slovakia, Norway and Sweden

Traffic control centres in France are now automatically alerted about incidents on their roads by Peugeot, Citroën and DS vehicles fitted with the eCall (emergency call) service. Drivers can also use eCall from their vehicle to alert the emergency services if they witness an accident. Other drivers can then be warned of potential dangers ahead via messages displayed on motorway signal boards. In future, other vehicles will provide information that will improve environmental awareness. For example, a vehicle will be informed by the vehicle ahead of it that there is a pedestrian on the road, thus enabling it to anticipate automatic braking in full safety; victim removal instructions and rescue manuals : to facilitate the „ job of rescue workers after an accident, the Group works with French rescue teams to prepare victim removal instructions for each of its models. Regular training sessions are held with the Public Safety Services of the French Interior Ministry and the zonal victim removal group to update the teams’ knowledge of the new vehicles and the new technologies that are about to go on the market. Meanwhile, Groupe PSA steered ISO work on defining an international standard for victim removal instructions. This standard has been applicable since January 2015 and will become an international standard. ISO standardisation work continued in 2017 with the drafting of a safety manual standard (all vehicle types), which is currently being validated: the Group is actively involved in this work which is overseen by the CTIF (international association of firefighters and rescue teams). Results of NCAP programmes tests The Group vehicles tested by the NCAP organisations in the different regions were awarded strong scores, reflecting the high safety standards we offer to the customers of the Peugeot, Citroën and DS brands. The perimeters of these programmes changes over time to take account of new requirements. In Europe: since 2009, a new Euro NCAP rating system has been in place: „ vehicles tested are now awarded an overall rating that takes into account results such as the protection of adults, pedestrians and children (up to now these had been awarded three different scores), as well as the presence of road safety features; from 2014, Euro NCAP took into account not only secondary „ vehicle safety performance but also the performance of primary safety systems, such as the Lane Departure Warning and automatic emergency braking system for vehicles. This more stringent test adversely affected the Euro NCAP rating: a five-star rating is now only awarded to vehicles also fitted with this type of equipment while a four-star rating is awarded to vehicles with a high level of secondary safety; from 2016, the Euro NCAP also assessed the performance of the „ automatic emergency braking systems for pedestrians and the Lane Keeping Assist.

The Euro/China/Australian/Latin/Korean/Asean NCAP performances of the Group’s vehicles are set out in Section 2.3.2.6 of the 2017 CSR Report. There are no results for US NCAP and IIHS since no models were sold in the US, nor for Japan NCAP, since no models were tested. Cybersecurity: a new threat Faced with the emergence of new threats linked to malicious attacks on vehicle computer systems (hacking), Groupe PSA has introduced operating safety guidelines and a set of procedures, together with a special operating safety organisation, based on the work of a group of experts who are also working on drafting international standards on operating safety and personal data such as the General Data Protection Regulation (see Section 2.3.2.2). The organisation is tasked with compiling immediate responses for the event that risks are detected at the design stage, or by customers on existing vehicles, and with constructing a secure onboard electronic architecture for future Group vehicles, beginning with the driverless connected vehicle. The Group is in particular involved in research work on transport safety (IRT SystemX) to define security solutions. Protection of personal data The new European privacy regulation (general data protection regulation – GDPR) came into force in 2016 and companies have until May 2018 to comply. For the Group, the main business areas concerned are marketing and sales, services and spare parts, banking, human resources, IT and purchases. At a very early stage, Groupe PSA committed to an active process with the CNIL (French Data Protection Commission) resulting in the publication of the “Pack de conformité du véhicule connecté” (compliance pack for connected vehicles) in October 2017, which explains the new regulation on connected vehicles. The Group is also a member of European bodies such as the ACEA (European Automobile Manufacturers’ Association) so that it can work with the European authorities to set out the implementing rules of the GDPR for car manufacturers. The GDPR essentially involves: stepping up corporate obligations: „ appointment of a data protection officer: „ the Group appointed a Data Protection Officer (DPO) on 1 October 2017. The DPO relies on two networks of internal officers: the Internal and Risk Managers (who represent Business Management and the Regional Departments) and the Privacy Champions (who represent the Group’s European subsidiaries), CONSUMER PROTECTION 2.3.2.2.

66

GROUPE PSA - 2017 REGISTRATION DOCUMENT