PERNOD-RICARD - URD 2020-21

____ 3. SUSTAINABILITY & RESPONSIBILITY ETHICS & COMPLIANCE

Mitigation measures, evaluation procedures and monitoring systems 3.4.2.2 Group’s own operations

Mitigation actions and evaluation procedures

Theme

Risk family

Key Performance Indicators

Subsections of Chapter 3

Health and safety

Health and safety at work

3.3.2 Valuing People 3.3.2.3 Employee engagement & culture, working conditions and health & safety 3.3.4 Responsible Hosting 3.3.4.6 Employee engagement

In FY19, launch of a Global H&S policy and Roadmap “Taking Care of Each Other”. Third party audits focusing

68 workplace accidents with lost time. 3.6 Frequency rate. 143 Severity rate. 0 fatalities. 91% of production sites ISO 45001 certified. 89.5% of employees trained through the MOOC on alcohol and responsible drinking.

on safety culture and performance.

In FY21, launch of “Care by Learning" Programme, focus on material handling equipment and implementation of “Key Health & Safety Principles". Production sites required to be ISO 45001. Next steps: roll-out of a IT platform to manage safety incidents, extension of safety culture audits and cascade of the Care by Learning programme to local teams; development and roll-out of a Safety Leadership Programme. Hazard analysis critical control point. Brand Companies to be ISO 9001 certified. Gradual ISO 22000 certification of its facilities. Quality internal standards. Food safety and law watch review. Complaint management system. Evidence-based prevention programmes in partnership with industry peers, civil society, international bodies and local authorities. Brand campaigns. Pernod Ricard Code on Commercial Communications. Digital Guiding Principles. Responsible Marketing Panel. warning against driving while intoxicated will be included on product labels. Ingredients and other nutritional information will be provided online. Energy information, age restriction logo and logo

Product quality for consumers

3.4 Ethics & compliance 3.4.1.1 Quality, food safety and product compliance

78% of sites ISO 22000 certified.

99.7% ISO 22000 certified in volume produced covering all the Group’s strategic brands. 100% Brand Companies ISO 9001 certified. 4,100 complaints through the Complaint Management System during the FY. 470,100 young adults reached on the field and 6 million digitally through Responsible Party. 89% compliance with Digital Guiding Principles. 75.3% completion rate for the Code for Commercial Communications e-learning. 73.1% of volumes of products marketed in EU carry the energy information on the label and provide the ingredient and other nutritional information online.

Alcohol in society for consumers

3.3.4 Responsible Hosting 3.3.4.1 Responsible drinking programmes and campaigns 3.3.4.2 Responsible marketing 3.3.4.3 Responsible e-commerce 3.3.4.5 Consumer information 3.4 Ethics & Compliance 3.4.1.3 Transparency and integrity of strategies and influencing practices

136

PERNOD RICARD UNIVERSAL REGISTRATION DOCUMENT 2020-2021