NEOPOST_REGISTRATION_DOCUMENT_2017

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Corporate social responsibility

Social, societal and environmental information

Reporting process The reporting process for 2017 was set forth in detail in a CSR reporting protocol for the collection of the necessary quantitative and qualitative information. This protocol was deployed in English in all RSE Group companies and is also available on the new secure CSR website on Sharepoint. It was used to clarify the definitions and calculation methods for each indicator and to detail the steps of the reporting process, as indicated below: planning, collection, consolidation of qualitative and • quantitative data and consistency check; data verification: in accordance with regulations, Neopost • submitted the information contained in this CSR report for audit. In January 2018, as has been the case every year since 2015, specific web meetings were also proposed to entities that wanted to develop certain aspects of the reporting further. Quantitative data was collected from the entities using dashboards and the qualitative data was collected through seven online questionnaires accessible on the new secure website dedicated to CSR benchmarks in the various countries.

The following are therefore excluded from the scope of reporting: Neopost India, Neopost Finance Ireland Ltd Conso, Mail Finance, Neopost Rental Srl, Neopost Mailing Logistics System, Neopost Asia-Pacific (Holding) PTE Ltd, Neosys Documail (S) PTE Ltd, Temando Uk ltd, SDS, Quadient data UK, Neopost Global Services and Packcity Japon. Thus 58 people are excluded representing 0.99% of the total employees of the Group. The scope of CSR reporting therefore represents 99.01% of the global workforce. In addition, Neopost Malaysia and DMTI Spatial were no longer part of the Group in 2017. When one of the Group companies is not able to provide data for one specific indicator, and no estimation can be made, the Company is excluded from the indicator in question and an explanatory note specifies the scope or calculation method used for each indicator. Changes in the scope of reporting or calculation methodologies do not always make it possible to draw a relevant comparison of data for fiscal year 2017 with 2016's. These changes are mentioned and specified for the indicators whenever they have occurred to facilitate the correct interpretation of the indicators. A notable change affects some social data: the change in the number of days worked for the portion dedicated to absenteeism. Furthermore, some indicators have not been mentioned in this report since they were deemed not relevant to the activity exercised by the Neopost group. This information concerns the environment with the indicator relating to land use and biodiversity.

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REGISTRATION DOCUMENT 2017 / NEOPOST