NEOPOST_REGISTRATION_DOCUMENT_2017

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Corporate social responsibility

Social, societal and environmental information

Certain entities (65.6%) included it in their internal company rules, others (34.4%), such as Neopost USA and Neopost AG in Switzerland, in their employee handbook. Some included it in both. Neopost Australia integrated it directly into all of its policies and procedures, dedicated a specific “Confluence” space on its Intranet and also organized an introductory session to the Code of Ethics in October 2017. Human Rights Neopost conducts its activities in accordance with the fundamental principles set forth in the United Nations Universal Declaration of Human Rights and the conventions of the International Labor Organization (ILO), as specified in its updated Code of Ethics distributed in 2017. A policy concerning the fight against modern slavery and human trafficking has been deployed since the end of 2016 among the Group’s suppliers. Employees in contact with suppliers and partners are also informed of and trained in the Supplier Code of Conduct. It also condemns all forms of illegal, forced, or compulsory labor, in particular child labor, discrimination in hiring and employment, and restriction of the freedom of association and the right to collective bargaining. The Group recruits and supports its employees from a sustainable perspective in which training, growth, and development take priority throughout their careers. It also attaches importance to the quality of life at work and the health and safety of its employees. Change management is essential to support the modifications in the Group’s organization and business lines in a context of digital transformation and to enhance its attractiveness. The information presented below concerns the consolidated companies of the Neopost group included in the CSR reporting scope as of 31 January 2018 defined in the notes. Group employees Present in 29 countries, the Group’s total workforce (within and outside of the CSR scope) was 5,856 employees at 31 January 2018. Headcount was down 3.22%; however this Commitment to our employees

The Group also ensures that its activities comply with its Code of Ethics through internal control procedures and systems, including regular operational reviews, risk management (see section 3 of this document), internal audits, and evaluation of its suppliers. Information security and data protection In addition to intelligent equipment dedicated to the processing of traditional mail, the Group’s offerings now include solutions and software for managing digital communication or facilitating package processing and tracking. As a result, Neopost handles a large quantity of confidential data every day. Protection of such data is one of the Group’s main concerns with respect to postal transactions, customer data, or its employees’ internal data. The Neopost group has implemented information security policies that define the requirements to be complied with for the correct and secure use of its own data and the data entrusted to it by its stakeholders such as employees, customers, suppliers, and other partners. The Group is currently implementing a certification program based on ISO 27001 as part of the development of its digital solutions. A project team dedicated to the integration of the new European General Data Protection regulation (GDPR) into its practices (regulation No. 2016/679) was set up in 2017. reduction does not reflect the growth and development recorded in some Neopost entities such as GMC Software and Proship. The headcount included in the CSR reporting scope is 5,798 or 5,647.74 Full Time Equivalent (FTE), i.e. 99% of the Group’s total headcount. Pursuant to the reporting protocol, all employees on permanent contracts, fixed-term contracts or apprenticeship contracts were included in the calculation method. Employees on temporary employment contracts and interns are not recorded in the Group headcount. The percentage of women at Neopost group has been relatively stable for several years and was 31.6% in 2017.

Breakdown by gender

31 January 2018

% 31 January 2017

%

Number of women

1,829

31.6

1,832

31.7

Number of men

3,969

68.4

3,945

68.3

Total number of employees 100.0 Methodology: workforce present as of 31 January 2018 with an employment contract with a Group Company (excluding temporary employees and interns). 5,798 100.0 5,777

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REGISTRATION DOCUMENT 2017 / NEOPOST