NEOPOST - 2018 Registration document

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Neopost group activity

Activities

Activities

Neopost is a global leader in digital communications, shipping and mail solutions. Its mission is to help companies improve the way they manage interactions with their clients and partners. Neopost provides the most advanced solutions for physical mail processing (mailing systems and folders-inserters), digital communications management (Customer Communications management and Data Quality applications), and supply chain and e-commerce process optimization (from point of sale to delivery, including associated tracking services).

In 2018, Neopost is organized around three divisions:

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Enterprise Digital Solutions;

Neopost Shipping;

SME Solutions.

Enterprise Digital Solutions

In its Enterprise Digital Solutions (EDS) division, Neopost offers digital communications solutions and Data Quality software. Market Customer communications management and Data Quality are growing niche markets. Both are estimated between 1 and 1.5 billion United States dollars (1) in sales. Competition is fragmented but Neopost has been recognised as a leader in customer communications management technology for several years in a row by the research firm Gartner. Customers Customers of the EDS division are primarily large accounts in vertical markets such as banks or insurance companies and print service providers. The Group also started to develop into new vertical markets, notably in utilities, telcos and governments. Customer communications management The EDS division offers solutions that allow a company to coordinate and harmonise all of their customer communication across different departments (sales, marketing, accounting, etc.), while adapting to each department’s specific needs. Neopost Shipping markets a complete range of products and solutions which facilitates the entire supply-chain and e-commerce operation: automated parcel creation, preparation of shipments, data capture to allow track & trace and ultimately management of parcel delivery and returns, especially in the “last-mile” management, with the development of parcel lockers. Market The market for shipping solutions is estimated between 2 and 3 billion United States dollars in sales (1) . Neopost Shipping

The Inspire software facilitates the creation and management of their transactional or marketing communication documents regardless of the medium and the channel used (physical mail, e-mail, fax, text messages, websites, social networks, etc.). Data Quality In Data Quality, EDS markets software which enables companies to collect, manage and update accurate address databases in real time. EDS also offers master data management solutions capable of creating a single database where all essential data used by the different departments of the Company are stored. On 28 January 2019, Neopost proceeded with the divestment of Satori Software to Thompson Street Capital Partners (TSCP), the owner of BCC Software, a provider of postal management software in the Americas based in Rochester, New York. On 8 February 2019, Neopost proceeded with the divestment of Human Inference to EDM Media Group, a leading Data-driven marketing strategy provider based in Nieuwegein, in the Netherlands. Following these divestments, Neopost has stepped out of Data Quality. Customers Neopost Shipping customers are primarily retailers, e-retailers, shippers, logistics operators, postal authorities and carriers. Software solutions Neopost Shipping’s multi-carrier shipping platforms streamline fulfillment, generate labels, and create transport documents. Available in stand-alone solutions, interfacing with existing information systems or integrated with e-commerce platforms, these solutions adjust to the needs and volumes handled by retailers and online retailers.

Neopost estimates. (1)

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REGISTRATION DOCUMENT 2018 / NEOPOST